
Peter Pan BMW
San Mateo, CA
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Made a deal on the phone with a friendly, intelligent salesperson. Answered my questions including after sale. Only one surprise - the “finance guy twisted my arm to buy insurance against alleged aggress salesperson. Answered my questions including after sale. Only one surprise - the “finance guy twisted my arm to buy insurance against alleged aggressive post-lease damage assessment. More
We interacted with 3 BMW dealerships before finding them, and it was clear from the very first email with Ali that they are a whole world apart on everything that matters: professionalism, responsiveness and and it was clear from the very first email with Ali that they are a whole world apart on everything that matters: professionalism, responsiveness and overall high level of communication skills, honestly and follow up. We decided to get a BMW 230i from them without even visiting them. This is how much they impressed us from email and phone conversations. The first impression has been confirmed at every step from Car delivery, to interacting with the financing department to taking to Ivan in the service and accessories department about an extra item we ordered. SIMPLY IMPRESSIVE through and through! And yes… we absolutely love our new car too! More
Great service. Very knowledgeable people. Very helpful on making decisions. Would highly recommend this dealership as one of the best in the Bay Area. Very knowledgeable people. Very helpful on making decisions. Would highly recommend this dealership as one of the best in the Bay Area. More
Javed did great, helping me get the car that I really wanted. Explaining every detail and let me drive the choices I had in mind for me to feel the experience itself. wanted. Explaining every detail and let me drive the choices I had in mind for me to feel the experience itself. More
My first experience with Peter Pan went just as I’d hoped. I negotiated a great price, placed the order, and the car arrived right on schedule. Visiting the dealership to finalize the details was smoot hoped. I negotiated a great price, placed the order, and the car arrived right on schedule. Visiting the dealership to finalize the details was smooth and efficient—I was able to complete the financing process without dealing with too much focus on add-ons. Overall, I liked everyone I interacted with. I had a few specific requests where I thought I might face some pushback, but they were surprisingly accommodating. I’d definitely recommend this dealership to anyone buying a new car. I was really happy with the deal I got. My salesperson, Chris Lee, was knowledgeable and followed through on everything he promised. More
Raj was amazing to work with. He is very responsive and answered all my questions. The entire buying process was seamless. He went above and beyond to find the exact car I wanted! He is very responsive and answered all my questions. The entire buying process was seamless. He went above and beyond to find the exact car I wanted! More