Peter Boulware Toyota - Service Center

Cold1 It was a cold place. The people were not warm and friendly. It was like an assembly line. Do something move on. I dropped it off at 8:30. At around 11 It was a cold place. The people were not warm and friendly. It was like an assembly line. Do something move on. I dropped it off at 8:30. At around 11, I called the guy that was overseeing it. It went to voice-mail. I waited a few minutes and called him again. Voice mail. Finally he called me back. Over 3 hours just to diagnose the issue. Way too long. More

Got my oil change and alignment Got an oil change and alignment. No bumps or dents on car. They reset the oil light. Pretty basic stuff, can't complain about them. Got an oil change and alignment. No bumps or dents on car. They reset the oil light. Pretty basic stuff, can't complain about them. More

Legacy Toyota Always Takes Care of Me I appreciate the consistent and friendly customer service representatives at every level of Legacy Toyota. They are always friendly and very easy to w I appreciate the consistent and friendly customer service representatives at every level of Legacy Toyota. They are always friendly and very easy to work with. I also appreciate the nice waiting areas as well. More

25K mile checkup. Great job!! In and out quickly! Very efficient and listened to my (very!) minor concerns and questions. Shop is extremely clean — spotless. Apprecia Great job!! In and out quickly! Very efficient and listened to my (very!) minor concerns and questions. Shop is extremely clean — spotless. Appreciate the great customer service and attention to detail. More

Very friendly staff and informative I am pleased with the service ,will recommend to all my family and friends hopefully in the near future I will be able to purchase a new car with Lega I am pleased with the service ,will recommend to all my family and friends hopefully in the near future I will be able to purchase a new car with Legacy. More

Not so good. Service rep very helpful when I arrived at appt. However the same issues that I have previously had still exists. Receptionist/scheduler was told I wa Service rep very helpful when I arrived at appt. However the same issues that I have previously had still exists. Receptionist/scheduler was told I wanted 30,000 mile service. I received email confirming "oil change, rotate tires and txm basic. When I called for clarification I was transferred to a number that told me that person wasn't available and ended the call. I did a reply email and still have not had a response to my concerns but have received 4 unsolicited annoying emails from people at legacy. More

Doing business with Legacy Service Consultant was helpful, courteous and efficient. Work was done quickly and correctly. Despite early arrival for appointment I received immedia Service Consultant was helpful, courteous and efficient. Work was done quickly and correctly. Despite early arrival for appointment I received immediate service. Even setting appointment was hassle free. More

Service quality Alan Blackburn has been my advisor for a long time and is always accommodating to my needs when I come in to have service done. He is an exemplary mo Alan Blackburn has been my advisor for a long time and is always accommodating to my needs when I come in to have service done. He is an exemplary model to Legacy. More

Not the best service I originally received 3 different estimates for my car but Toyota was the cheapest at least I thought . However I left my car with them because it was I originally received 3 different estimates for my car but Toyota was the cheapest at least I thought . However I left my car with them because it was unsafe to drive. I received a call the next day my estimate is almost $400 more then I received ok fine. Throughout the week I call with several questions trying to get a better understanding about what was being done to my vehicle, staff was very rude and annoyed with me asking questions. Oh wait but that doesn’t take the icing on the cake, after my car was fixed I went pick it up and noticed more than 25 miles was driven in my vehicle. I asked about it and was dismissed. I’ve called corporate to no avail. So I highly WOULD NOT RECOMMEND this dealership. More

Not getting the job done the first time. I have taken my car to Legacy three times. Two of those times I had to take it back because the problem wasn't solved. I have taken my car to Legacy three times. Two of those times I had to take it back because the problem wasn't solved. More