Peter Boulware Toyota of Columbia

HORRIBLE EXPERIENCE! Paul, the finance manager was the Worst! We live 6 hours away, so we decided to come Friday night to spend the night and get there first thing in the morning. Tom, was the salesperson Worst! We live 6 hours away, so we decided to come Friday night to spend the night and get there first thing in the morning. Tom, was the salesperson but was not there on Saturday. He told me since we didn’t have to do any financing, everything would be ready to sign. He said to ask for Keith. We got there around 9:30 am and got with Keith. Keith was clueless. He couldn’t find the keys. He said the 4Runner was being detailed. It took forever to get it up front to test drive. It took us about an hour to drive and decide if we were going to purchase it or not. After we decided to purchase it, they had to take the pinstripe off. we sat at the table for hours. They had to get all of our information again. We kept asking if we could leave until the paperwork was ready. No one said anything. Finally the paperwork was ready and we signed the papers with Paul, the most nonsocial person. We wanted to transfer our personalized tags. We asked if we needed temporary tags. He didn’t know. He is a Manager! They put our tags on with no registration. we asked about what we needed to do and he didn’t know what VA needed. He said we didn’t need temporary tags. We left the dealership around 4:30. That is 7 hours at a dealership. We were told we would be in and out. We got home close to midnight. We had no clue what was going on with the tags. We were worried to drive the car because none of it made sense. Called Paul on Monday morning and left a message. He NEVER called me back. We went to DMV and they were shocked that we didn’t get temporary tags and registration. At DMV I tried to call Paul again. No answer. I spoke with Shannon. She was very helpful. She is going to overnight a 30 day tag for us. She got everything straight. We have bought many vehicles and this is the first bad experience. I would never ever buy from FRED ANDERSON TOYOTA OF COLUMBIA again. I don’t care if that was the last car on earth. If you don’t want to spend all day buying a car, I would advise buying elsewhere. More

Ron and the service folks are absolutely the best - and i say that with 40 years of car ownership behind me. the work is strait forward, no smoke and mirrors, and price is exactly as expected and reasonable say that with 40 years of car ownership behind me. the work is strait forward, no smoke and mirrors, and price is exactly as expected and reasonable More

I have almost 260 K on my Camry, and all of the services have been performed at this store or their sister store in Charleston. Never have I had a negative experience, always treated great and given realist have been performed at this store or their sister store in Charleston. Never have I had a negative experience, always treated great and given realistic time expectations for my appointments. More

In 2014 I purchased a certified 2011 Camry..Fred Anderson has taken excellent car of my car. Prompt, courteous service! Highly recommend this Toyota Dealership! Anderson has taken excellent car of my car. Prompt, courteous service! Highly recommend this Toyota Dealership! More

I went to Fred Anderson Toyota looking for a used vehicle a Salesman named Frank Kinch came outside to help me out once I told him what I was looking for what he helped me as much as he possibly could but no a Salesman named Frank Kinch came outside to help me out once I told him what I was looking for what he helped me as much as he possibly could but nothing fit my criteria still Frank never gave up he took me around that lot for at least an hour test driving a vehicle that I thought I loved until Frank introduced me to the love of my life a 2020 Toyota Camry Sport at that moment I knew I had to have that car without the help of Frank or the Toyota Center I would have never got my dream car thank you Frank thank you Toyota Center More

Thoroughly trust dealership with service. Technicians and service personnel are super!! Robert Bingham was extra helpful. This dealership is by far one of the best. and service personnel are super!! Robert Bingham was extra helpful. This dealership is by far one of the best. More

Love the professionalism and quality service I always receive at Fred Anderson Toyota. Always a pleasure to get my car serviced there. It’s the only place I’ve had my cat serviced receive at Fred Anderson Toyota. Always a pleasure to get my car serviced there. It’s the only place I’ve had my cat serviced More

Great service. Wes and Ron always great! Clean service area. They are fast and helpful. Friendly service and always get you in and out in time. area. They are fast and helpful. Friendly service and always get you in and out in time. More

It was as expected and a good experience. It was a favorable expierience as was expected..And I was satisfied.It was as I say all good. So so so so so good. It was a favorable expierience as was expected..And I was satisfied.It was as I say all good. So so so so so good. More

They worked really hard to make me happy. Robert and Talmadge were great! I will continue to do business with this group. Great guys to deal with!!! Talmadge were great! I will continue to do business with this group. Great guys to deal with!!! More