Peter Boulware Toyota of Columbia

Peter Boulware Toyota of Columbia responded

Hi Twoseatergal, we here at Fred Anderson Toyota of Columbia are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

Peter Boulware Toyota of Columbia responded

Hi, thank you so much for your positive comments about Fred Anderson Toyota of Columbia! We're looking forward to your next visit with us!

Peter Boulware Toyota of Columbia responded

We appreciate your feedback. We would like to learn more about what happened and how we can make things right. At your convenience, please reach out to Michelle Mitchum, Customer Relations Manager, at 803-726-2401.

steveknafelc responded

No need for me to call. I was interested in a small used car for my daughter. I communicated with an internet sales person ( also Tim) all day. I knew the car was at another location and also Tim knew this, he never gave me any inclination that there was a problem in retrieving the car from the other location. We made an appointment to be at the dealership at a certain time which I was. I took off work, drove 45 minutes and was advised by another person that there was no way to get the car here. So here I am, sitting in the dealership in the wake of the this virus floating around. That was one issue of him not telling me anything about the car not being able to be delivered. So here comes the other Tim (a knight in shining armor), to have the nerve to tell me that he spoke with the other dealership that has the car, and tells me that the car is in the process of being sold. So after he continued to lie to me, after I confronted him about what the other salesman had just told me, he continued to lie to my face. He was not man enough to simply say that they made a mistake and they were sorry, he just continued to lie. So I get up, walk out go to my truck, and call the dealership spoke with Lee Mckoy, who was the salesperson at Fred Anderson in Raleigh that I was communicating with also throughout the day. He advised me that "no one is interested in the car and his exact words are " The vehicle is still available, if you are working with someone at that store they will work with one of our managers to get the vehicle shipped". I then advised him that the used care manager is a lier and I am not getting any cooperation from the Fred Anderson dealership here. So I actually have the issue of luring me to the dealership, taking off of work, driving 45 minutes, sitting in the dealership ( with this virus that any of us could have), then being lied to of not being able to deliver, then Tim (used car man) lying to my face several times. He is a total disgrace to your dealership. My biggest issue is Tim, not being a man and continuously lie to me. If had just told me the reason is we don't want to bring the car here from another dealership, we only want people to buy from us (which is the only reason) then I would have just gotten up and taken my business elsewhere, which I did. Steve Padgett's Honda of Lake Murray, was awesome.. No one lied!

Peter Boulware Toyota of Columbia responded

We appreciate your feedback! Come back and see us.

Peter Boulware Toyota of Columbia responded

Thank you so much for this awesome review! It was a pleasure to serve you. Drive safe!

mary1962 responded

You haven't took my 2017 Toyota 4runner sr5 off my credit account it still says I need to pay it on the 11th i don't want it to mess up my credit