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Peter Boulware Toyota of Columbia
West Columbia, SC
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This place is a joke , bought a used car from salesmsn Carlos , he done everything to sell the car but once the sale was finial and i called back with some questions he was no help made promises after pro Carlos , he done everything to sell the car but once the sale was finial and i called back with some questions he was no help made promises after promises to call me back with answers and never did , same issues with there sales manager Michelle Loyd , called her several times with issue i was having she returned my call 1 time and was told she would call me back in a few hours when she had some answers to my problem , well never got a reply back from her , then i got ahold of Ken Meagers the general manager same story and lie as the other’s said he would return my call when he found out something bout my issue , the issue was the 45 day paper tag , 45 day tag was expiring and i was trying to get my permanent tag and registration but each of them keep giving me excuses , One claimed that with covid scdmv was only accepting 3 transfers a day and that why I hadn’t got my tag , well I personally know someone that works at scdmv and found out from them that that was a lie , them Michelle Loyd tells me that they didn’t have the title to the car i bought and they were still searching for the title but until they could locate the title they couldn’t get my permanent tag and registration, , well by now i had had enough of the lies and run around so i took and called the dealership in Florida trying to talk to peter boulware himself , didn’t get to talk to him but did explain the issues i was having with the Columbia office and 1 hour after i called the Florida office the Columbia office called and said they had my tag and registration, Can you imagine that . Wish i had read all the negative reviews before i purchased car from them i would have took my business elsewhere, Customer service if terrible and all you get is lies and run around , take my advise and shop somewhere else More
We worked with Philip Sasser and wound up buying a 2021 Sienna. Mr. Sasser was excellent. He made himself accessible at all times. He knew his products and helped us come to a decision that has turned out Sienna. Mr. Sasser was excellent. He made himself accessible at all times. He knew his products and helped us come to a decision that has turned out to be excellent for us. We just returned from our first trip in the new vehicle. The Sienna performed well in every driving situation. And it is a very comfortable ride. More
Will never use this dealership again . Christian ran our credit, took a deposit to locate the car. No car, no returned calls.Customer BEWARE! Had to drive 25 miles back to dealership to find out we had been credit, took a deposit to locate the car. No car, no returned calls.Customer BEWARE! Had to drive 25 miles back to dealership to find out we had been misled More
Total lack of communication by salesman Phil Sasser. He took my card information to put a deposit down, ran my credit, and hasn't called me back since. No money was ever taken out of my account, but now th took my card information to put a deposit down, ran my credit, and hasn't called me back since. No money was ever taken out of my account, but now they have all of my information and I have an unnecessary hard pull on my credit history. I left a message asking for a call back and haven't heard anything in six days now, so I'm assuming they sold the truck out from under me. I am totally dissatisfied with the experience I've had with this dealership. More
Great experience with Philip Sasser on our used car. Very easy transaction and super pleasant to work with! Thanks again Fred Anderson ☆☆☆☆☆ TO Phil Sasser easy transaction and super pleasant to work with! Thanks again Fred Anderson ☆☆☆☆☆ TO Phil Sasser More
awesome Once again I was greeted promptly and service was complete in a very timely manner. They have the best service department I have ever been to. I highl Once again I was greeted promptly and service was complete in a very timely manner. They have the best service department I have ever been to. I highly recommend! More
Took car in for service at 10. Left dealership sometime later and service still on. Called back 3 seperate times and they told me i could reset it myself or bring it back in again 35 miles down the road. L later and service still on. Called back 3 seperate times and they told me i could reset it myself or bring it back in again 35 miles down the road. Left message twice for service rep. No return call. Poor poor service today More
Fantastic service department! I always get my Toyota Camry serviced at Fred Anderson Toyota of Columbia and consistently have a great experience. Today I was super nervous taking m I always get my Toyota Camry serviced at Fred Anderson Toyota of Columbia and consistently have a great experience. Today I was super nervous taking my car in because it was making a funny noise (bolt in tire). I left with the problem solved and my car felt great driving home! Thanks for the great service, Ron! More
Excellent Service I was looking for a used car and ended up at Fred Anderson in Columbia. Did not end up buying a vehicle but this review is about the service I receiv I was looking for a used car and ended up at Fred Anderson in Columbia. Did not end up buying a vehicle but this review is about the service I received. These people went over and above anything that could be expected. Frank, the salesman helping me, did everything I asked from having the car ready for inspection, test drive and answering all my questions. No pressure just friendly honest service. I recommend this dealership to anyone looking for a new or used car and excellent service. More