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Peter Boulware Toyota of Columbia

West Columbia, SC

3.0
405 Reviews

2136 Sunset Blvd

West Columbia, SC

29169

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Showing 405 reviews

June 29, 2022

Watch out for the Bait and Switch, between salesman and finance office, on the warranty extension. Salesman will say the warranty extension is part of Toyota purchase price, but the finance office states i More

by Dpy6976026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance department, Lee Pryor
June 28, 2022

This dealer agreed to buy my truck and then gave me a check that bounced. They say they don’t know why. My bank says NSF. They still have my truck and my money. Calling the sheriffs department. More

by Jbruner226
Recommend Dealer
No
Employees Worked With
Sales manager
Jun 30, 2022 -

Peter Boulware Toyota of Columbia responded

Jbruner226 - your review is concerning to us and we would like to get more details. At your earliest convenience, please reach out to our General Manager, Ken Meagher, at 803-726-2500. We hope to hear from you soon.

Jun 30, 2022 -

Jbruner226 responded

Sales mgr called saying he had a bank check for me. When I asked him to have someone bring it to me, he got mad. Dealer never offered an excuse, explanation or apology for giving me a bad check. Dealer owes me a $12 return check fee charged by my bank. Given it’s prior attitude, I’m pretty sure I’ll never get that back. When a business starts bouncing checks, it’s time to be very cautious.

June 25, 2022

I have had my Corolla serviced at Peter Boulware since I bought it. Every time I have brought my car in I have had exceptional service! Today was no exception. The gentleman that helped me was friendly, k More

by elizabethlaibe85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Jun 27, 2022 -

Peter Boulware Toyota of Columbia responded

Thank you for the amazing feedback! We're happy to hear that you had a great experience at Peter Boulware Toyota of Columbia and we look forward to seeing you back next time.

June 22, 2022

Pathetic experience. Went there with a check, and everyone wanted to play the waiting game. Wait here, hold on they kept saying. I don't know many businesses you can g More

by rycon386
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles
Jun 28, 2022 -

Peter Boulware Toyota of Columbia responded

Thank you for calling this out to us. We would like to speak with you as soon as possible and make things right. At your earliest convenience, please contact our General Manager, Ken Meagher, at 803-726-2500. We hope to hear from you soon.

June 16, 2022

I was taken care of in a professional manner and I felt that they were fair based on my research on the pricing. Fair market price based on similar vehicle’s same year, and mileage. More

by fdrumgoole7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Hodge
May 17, 2022

My sales person was nice however he did not return 4 calls after the purchase on a follow up item. More

by lee36
Recommend Dealer
Yes
Employees Worked With
Carson Boatwright
April 14, 2022

I had awesome new car purchase experience at this dealership back in December. I visited unexpectedly for specific reason to this dealership service department last week. Service manager Michael Crea More

by rum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Creagh
January 08, 2022

I am delighted to write about the excellent experience I had at Peter Boulware Toyota of Columbia. I would like to start with Mr. Nicholas Stack. This guy can go to a Car selling 101 Course book as an examp More

by rum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Stack, Lee Pryor
Jan 11, 2022 -

Peter Boulware Toyota of Columbia responded

Hi Rum, thanks for leaving us a great review! We hope you love your new vehicle!

November 30, 2021

I purchased my car new and have to toyotaguard wirh it and the plastic stuff tbey place on the hood is peeling. I have had many conversations regarding it and promises to have it repaired and no one follo More

by Mob0612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micah service manager, Lee Pryor
Dec 20, 2021 -

Peter Boulware Toyota of Columbia responded

We're disappointed that you're having problems with the Toyotaguard Service Plan. If you would like to discuss this situation more directly, please contact our General Manager Ken Meagher at 803-726-2500.

Dec 20, 2021 -

Mob0612 responded

I have left a message for a call back.

September 15, 2021

This place is a joke , bought a used car from salesmsn Carlos , he done everything to sell the car but once the sale was finial and i called back with some questions he was no help made promises after pro More

by Titanrider73
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Drakeford, David Bugosh, Bryton Hollingsworth
Dec 20, 2021 -

Peter Boulware Toyota of Columbia responded

We're sorry to hear about your experience, TitanRider. This isn't the type of customer service we're known for. We would like to earn your trust back, so if you have further concerns please contact our General Manager Ken Meagher on his direct line at 803-726-2500. Thank you!

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