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Peter Boulware Toyota of Columbia
West Columbia, SC
405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 405 reviews
February 21, 2015
Fred Anderson is the stereotypical car dealership! Drive past Fred Anderson Toyota and don't stop until you arrive at Honda of Columbia! I spoke with an internet associate about a car that was advertis Drive past Fred Anderson Toyota and don't stop until you arrive at Honda of Columbia! I spoke with an internet associate about a car that was advertised online. I asked if the price was negotiable and they said it sure was! I then drove that day to look at the car 45 minutes away. It had a big gash on the lower front bumper and scratches along the fender well, so I decided I wasn't interested. There was another car, same year,but more miles and less features parked beside it. I made an offer on this car that I knew was a fair offer for both parties. They like to do the whole back and forth from sales manager to sales associate to the customer routine! It was very aggregating! They also like to add a lot of hidden fees on top of the tax, tag and closing fees! After we couldn't come to terms on that car. They then tried to sell me the first car for the internet price without coming down any and said they would fix the scratches! The internet salesman said the price was negotiable, but it wasn't. Frustrated by all the time wasted, I decided to keep driving down the road and pulled in to Honda of Columbia. They had the exact model and year Camry I was looking for with less miles than the Toyota dealership! I told the guy my price range and the car was already listed for that! He even came off another $1000! He also told me about some good deals he had on some 2012 Accords! I drove the accord and decided that it was the right deal for me even though it cost more than the Camry, but not by much and it was still cheaper than--after tax,tag,and closing fee--the older Camry with more miles at Fred Anderson Toyota! From a wasted trip to Fred Anderson to the best buying experience I have ever had at Honda of Columbia! More
by FountainFamily
Employees Worked With
I don't even remember!
February 17, 2015
Made wife happy Went to Fred Anderson Toyota of Columbia after leaving another dealership that we had a very bad experience with. So hopes were not high. While ther Went to Fred Anderson Toyota of Columbia after leaving another dealership that we had a very bad experience with. So hopes were not high. While there our salesman was extremely apologetic about my experience that we received at another dealership, and it was not even one of Fred Anderson's dealerships. Stacy was our salesman and he was fantastic. He was very helpful and patient with us. He took his time and did not try to push anything on us that we could not truly afford. He and Bob were very understanding of what I was looking for and they made it happen. I would recommend this dealership to everyone I know looking. If there was any issue we had while me and my wife were there was the coffee maker. It was a little confusing to make coffee. Other than that all was great. More
by Happy Husband
Employees Worked With
Bob Close, Stacy Simon
December 29, 2014
Purchase of Used Toyota I researched several dealerships online before stopping at Fred Anderson in West Columbia. The treatment I received there was outstanding. Everyone wa I researched several dealerships online before stopping at Fred Anderson in West Columbia. The treatment I received there was outstanding. Everyone was very knowledgable, friendly and easy to deal with. When my intent on the type of vehicle I was looking for was made clear, I was not pressured in anyway to look at something different. Billy Rogers was my Sales Associate and made this a pleasant buying experience. I look forward to continuing to do business with them in the future. More
by Lynn
Employees Worked With
Billy Rogers
December 29, 2014
Outstanding Services by Sales Rep (Adam Myers) We recently purchased a 2015 Toyota Highlander from Fred Anderson Toyota. Adam Myers was our sales representative and made this car buying experience We recently purchased a 2015 Toyota Highlander from Fred Anderson Toyota. Adam Myers was our sales representative and made this car buying experience thoroughly enjoyable. More
by buffalosoldier843
Employees Worked With
Adam Myers
December 22, 2014
very disappointed in my experience In preparation to my visit at Fred Anderson Toyota of Columbia, I spoke with Sarah on the phone regarding some details which included the price of the In preparation to my visit at Fred Anderson Toyota of Columbia, I spoke with Sarah on the phone regarding some details which included the price of the 2014 Toyota Camry car that I was interested in purchasing. I don't live close by and I wanted to make sure it wasn't a "too good to be true" deal before making the drive. It was being "advertised" for $17,500. I asked her prior to my visit what hidden fees were involved. She said the usual sales tax and plates. I agreed. A day before my visit, the online price decreased to $17,250. So my dad and I drove 1.5 hours to get to the location today and I test drove it. I told Chris that I would buy it if the price could be dropped a few hundred dollars more. He said he could work with that. As he got the paperwork together, the price was $20,000. I was shocked. He said the price included $999 for keyless entry. Now, the online description didn't mention the car having this feature. I also never asked for it to be installed. Initially Chris said that they put it on for me but then later on he said it was put on when they initially got the car. There was also a $1700 charge for tinted windows, floor mats, etc. Well, the online price had already included the tinted windows. So that's when I started to realize that I was getting duped as well as a lot of other customers. Chris was willing to go down to $18,500 but I wasn't going to pay more that $18,000 since I was basing my price on the $17, 050 (we had agreed to go down a few hundred dollars if I were to buy). I figured about $1,000 for taxes and fees. Chris brought over another gentlemen and then he showed us his figures and he said he would not go below $19,500. So we walked away. I wasn't desperate to buy. There are many more dealerships that are willing to sell and hopefully not as dishonest and deceitful. More
by jodiosgood
December 12, 2014
Efficient, friendly service Efficient and courteous service. A dealership I can trust. I have deal with this dealership for over 10 years and they have always given me their be Efficient and courteous service. A dealership I can trust. I have deal with this dealership for over 10 years and they have always given me their best. More
by BettyCarson
Employees Worked With
Do not remember
September 27, 2014
2014 4 RUNNER Review RLEverett14 I originally looked On-Line for a new SUV and found exactly what I was looking for in my 2014 4 RUNNER. I was set up within minutes "ON-LINE" wit I originally looked On-Line for a new SUV and found exactly what I was looking for in my 2014 4 RUNNER. I was set up within minutes "ON-LINE" with a VIP appointment and purchased my new vehicle on that same day, after my test drive. Great Dealership and excellent Customer Service. I like it even more now that they have moved to Lexington on 378, which is even closer to my home. Richard Everett - Lexington, SC More
by RLEverett14
September 18, 2014
Accessories Installation The whole experience happened over a two week period. While Parts had to be ordered, and on the day of the Accessories Installation I could not meet a The whole experience happened over a two week period. While Parts had to be ordered, and on the day of the Accessories Installation I could not meet any of the appointment times the appropriate Technicians would be in to do the Installations. The Parts Dept Manager offered to pick-up my Camry from my Employer's parking lot (8821 Garner Ferry Rd) around 9:00am and bring it back to the dealership, and install the accessories. The Parts Dept notified me before I got off from work 2:30pm that the work was completed. When I got off, I called made arrangement over cellphone to pay bill, the Camry was delivered back to me in front of my place of employment. Now that's excellent customer service! More
by Frank Dantzler
Employees Worked With
Mr. Jerrell
August 29, 2014
Buy My dream Car I came into you dealership because I received a pre-approved letter and I knew that my credit was not good at all. My dream Car is and always will be I came into you dealership because I received a pre-approved letter and I knew that my credit was not good at all. My dream Car is and always will be a Toyota Camry. Since I have been able to drive at the age of 16 years of age. Due to a recent separation and pending divorce. I was treated like I was not even a person because my credit score was 498. Robert Drakeford started to help me until he saw my credit score. I gave my information to him to take to Wes Keller and I was told to wait a few minutes. A few minutes turned into one hour and 10 mins. He came to me and asked me if I was prepared to put down some money. I then asked him about how much. He stated about 2,000 or 3,000 dollars. I said I wanted to trade in my truck and I could add cash as well. He stated to me that the bank would not accept that. He asked if I wanted to talk to Wes. I then waited another 20 mins and Wes never came out and Robert Left me and my Family Setting there. I spoke to the young lady on the phone and had already took her that my credit was not good at all. She assured me that I was coming to the right place. I had saved up to buy a new car and I was truly disappointed. My issues is not that my credit bad , but I had money for what I wanted. I was never told what kind of car that I had to put 2 to 3 thousands dollars on or that I could get current car. The way I felt when I left Fred Anderson Toyota on Sunset was not a good feeling. I was looked over, walk by many times and I never saw Wes or Robert again. I then went to Dick Smith and They treated me with the up most respect. Now I have a Nissan Altima without trading in my truck. So, now I have two Vehicles. I have learn that everything is not always what is looks like. Don't judge people by what you see on the outside. I say that to say this. I didn’t look like I had Money and I was not good enough to your staff. My Name is Ivy R Wilson and I still feel that a Toyota is the best cars. I will never forget this experience or that feeling. Sent from Windows Mail More
by Ivywilson
Employees Worked With
Stacy Simon, Brian Lindsay
August 20, 2014
STAY AWAY!!! STAY AS FAR AWAY FROM FRED ANDERSON TOYOTA AS POSSIBLE! This dealership is the epitome of everything wrong with the car business and exemplifies the b STAY AS FAR AWAY FROM FRED ANDERSON TOYOTA AS POSSIBLE! This dealership is the epitome of everything wrong with the car business and exemplifies the bad stereotypes people have come to associate with the car buying process. First off, they routinely advertise vehicles in Autotrader that are not actually at THAT dealership...they are in places like Charleston or Asheville...but don't worry...if you just put a deposit down on the car they can bring it here to you! Yeah right! They also advertise on their own website with prices that change constantly. Our salesman actually asked US what the price listed online was! We couldn't find anything we like on our first trip there. Days later we came back and found a vehicle we liked but were insulted with their trade offer which wasn't even within $1000 of KBB or NADA. We finally just cut to the chase and offered them an out the door price and were met by a "used car manager" who gave us the typical lies and treated us as if we were stupid. Little did he know my wife and I both used to sell cars and know better. When I interrupted and asked if he could get anywhere near my out the door price he said "No" and I stood up and asked for my keys. The "manager" and salesman looked at each other shocked and reluctantly gave me my keys. This is not a volume dealership....they don't appear to move cars or want to move cars. Be advised they are looking to squeeze every penny out of you with inflated prices ABOVE NADA, high DOC fees which are bogus anyway, and a very hard press for you to finance through them so they can make even more money on you at the back end of the deal. STAY AWAY!!! More
by Ffdf Tgerger
Employees Worked With
Don't remember their names
