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Peter Boulware Toyota of Columbia

West Columbia, SC

3.0
405 Reviews

2136 Sunset Blvd

West Columbia, SC

29169

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Showing 405 reviews

August 07, 2015

confirms that buying this Toyota was the smartest choice! Professional staff; Great lounge to wait on service When they say approximately "90 minutes" - you can count on it! And I love my complimentary car More

by Marsha55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No service reps?
Sep 30, 2015 -

Peter Boulware Toyota of Columbia responded

Marsha, thank you for using our service department and the kind words about Fred Anderson Toyota of Columbia. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Warm regards, Luis Fernandez

August 02, 2015

New car buying experience This was my third new Prius that I purchased from Fred Anderson, and my best buying experience! Stacy Simon was wonderful! He was very patient and r More

by LovemyPrius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Simon
Aug 03, 2015 -

Peter Boulware Toyota of Columbia responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Fred Anderson Toyota of Columbia and it’s great to hear of your continued business. Stacy is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Prius! Best regards, Luis Fernandez

July 20, 2015

Awesome experience! Very friendly staff answered all my questions and worked me in as I was visiting from out of state. Price for work done did not seem to be overly infl More

by sandyc725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Walker
Jul 21, 2015 -

Peter Boulware Toyota of Columbia responded

Sandy, thank you so much for your review and 5-star rating! We focus on providing prompt service as well as being friendly and professional. It's helpful to know that we are meeting our goal in regards to that. If there is anything else we can do for you just give us a call! Best regards, Luis Fernandez

July 16, 2015

New Car Purchase Stacy, provided excellent services on my purchase of a new car. His walked me enitrely though out the full purchase porocess also he ensured all my ne More

by Merv2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Simon
Jul 17, 2015 -

Peter Boulware Toyota of Columbia responded

We appreciate you taking the time to write this review about our dealership. Stacy is a great asset to Fred Anderson Toyota of Columbia and he will be grateful for the nice comments you left him. We want to accommodate all of our customers' needs and it is great that Stacy was able to provide you with excellent service. We look forward to working with you again! Best regards, Luis Fernandez

July 08, 2015

Solid purchase experience Good, solid purchase experience on our new fleet truck with Stacy Simon. Would purchase from them again. Thanks for the hard work on the deal. More

by RyanT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Simon
Jul 09, 2015 -

Peter Boulware Toyota of Columbia responded

Thank you for writing about your visit with us, Ryan! I am happy to hear that Stacy was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Congratulations on your new fleet truck! We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, Luis Fernandez

June 19, 2015

Bad service damaged tundra I took my 2014 platinum tundra in for service , when I was told my truck was finished . They parked my truck close to the garage exit so wouldn't see More

by James43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Schimek
Jun 25, 2015 -

Peter Boulware Toyota of Columbia responded

James, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and it’s disappointing to hear that you left our dealership with disapproval overshadowing your experience. I can assure you that the negative details you've mentioned do not reflect our typical business practices nor do they live up to our professional standards. I would really appreciate the chance to speak with you regarding this matter so we might work towards a resolution. We hope to gain the opportunity to sincerely make it up to you. Please contact me at your earliest convenience. Sincerely. Luis Fernandez

June 09, 2015

45,000 mile check-up My service adviser was very friendly and professional. Took me right in--no waiting. And while they were attending to my car, I was provided with co More

by Gloria, Toyota Prius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 10, 2015 -

Peter Boulware Toyota of Columbia responded

We appreciate your marvelous feedback, Gloria. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Kind regards, Luis Fernandez

April 14, 2015

I am happy husband made happy wife We recently purchased a Toyota Rav4 2015, this is for be used for my wonderful wife, our sales man was Stacy Simon very professional and friendly p More

by harleydavidson fans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Simon
Apr 15, 2015 -

Peter Boulware Toyota of Columbia responded

Thank you for this wonderful review and congratulations on your new Toyota RAV4 2015! We’re thrilled to hear that Stacy accommodated your needs and provided you with a very professional and friendly service experience. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Luis Fernandez

March 08, 2015

If I had to do it again 1 Get financed some where else 2 Beware of ADD on' s @ time of sale 3 Don't be pressured into the $1700.00 Family Plan Connie Evans More

by Brandon30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
February 23, 2015

Sold and purchased another vehicle Billy Rodgers was oustanding, very friendly, and made the experience very pleasurable. Highly recommended. Saw that the sale and purchase of my vehic More

by ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Rodgers
Feb 24, 2015 -

Peter Boulware Toyota of Columbia responded

Thank you so much for taking the time to write this review. Billy is great with people and focuses on what the guests needs. He will be pleased to hear about your positive experience. If you have any questions about your vehicle, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Luis Fernandez

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