
Peter Boulware Toyota of Columbia
West Columbia, SC
Filter Reviews by Keyword
By Type
Showing 406 reviews
Love me some Fred Anderson Toyota We love the dealership. They are professional, do what you need them to do to make the sale and we loved ur salesmanScott Stone and Dave!! We love the dealership. They are professional, do what you need them to do to make the sale and we loved ur salesmanScott Stone and Dave!! More
They do what they say they will do. Chris B., may sales professional, did what he said he would do. He is nice, professional and understands my needs. Service department is first class. Chris B., may sales professional, did what he said he would do. He is nice, professional and understands my needs. Service department is first class. Really like them opening up at 6:30am. More
Excellent experience with this dealer We went to this dealer looking at cars as we had for the past week. When we arrived and began looking at cars there was no sales people stalking us as We went to this dealer looking at cars as we had for the past week. When we arrived and began looking at cars there was no sales people stalking us as we looked. I did not find the car that was advertised on the Internet so I went and asked for some sales assistance and questions. I met with James and let him know the stock number for the vehicle I was wishing to see. He looked it up and then went to locate the vehicle. Within 5 minutes he was pulling up front and had the same one that was advertised. I advised him that I didn't want to waste his time nor mine so I let him know what I was wanting. He had a manager come out and we spoke for a few minutes. The test drive was done and within 30 minutes or so of our arrival we were sitting down to do the paper work. The finance manager then came to the play room as we were in there with our kids. We did out talk and again within 15 to 20 minutes we sat down to finish the paper work. I was very very happy with the "no pressure " approach that came from both sales and finance. We did not haggle on the price because I did my research prior to going to the dealer. There was not a dealer around to beat the price that was advertised. I really wish that all dealers would take the same approach and go ahead and put the best price on the Internet as well as not having the sales staff stalking customers. From the moment that we walked in all of the people that we had any contact with were very professional, polite and courteous. I will highly recommend this dealer as well as James our sales person. Thank you for a wonderful experience at buying a car, I couldn't be happier. For those that have negative comments or have had a negative experience with this dealer I really wish that you would have had the same as ours. More
Great car, great service, great price! The staff at this dealership were all very friendly. My thanks to Danielle for holding the car for me so I could drive from Charleston to see it. Once The staff at this dealership were all very friendly. My thanks to Danielle for holding the car for me so I could drive from Charleston to see it. Once I got there, Bucky took over and was laid back and friendly and he made it a very comfortable experience. Highly recommended. More
Not Very Professional 5 or 6 weeks ago I found a truck I wanted on the Internet and called Fred Anderson Toyota of Columbia SC. After negotiating a price and asking them to 5 or 6 weeks ago I found a truck I wanted on the Internet and called Fred Anderson Toyota of Columbia SC. After negotiating a price and asking them to hold the truck for me 1 day, I drove down from NC to purchase it. I agreed to purchase once I arrived and saw it in person and got my first bad taste right after that. They brought me an invoice for $1,000 more than I had agreed over the phone (I should have left then). Long story short.... I had brought a check to pay for the truck in full (no loan, red tape etc.) It took me 5 hours to get out of the dealership!!! I had told them I was in a hurry but no consideration for my time. 5-6 weeks later I haven't received a title! My 30 day tag is out and no tag. I did talk with the lady in that dept and she told me to go to my local tag office. I made a visit there and they pretty much laughed. They had not received any information and couldn't help me. I called back and asked for my title and was told they don't give title to individuals (they do take your money though!!). I am suppose to receive a tag but nothing has arrived yet after 4 days I wouldn't advise anyone to buy a bicycle from these guys! Super unprofessional, will never do business with Fred Anderson again More
Lovin' my Rav4 I had not bought a car for 18 years, so I really appreciated the friendly atmosphere and positive results. Tim King worked diligently to overcome all I had not bought a car for 18 years, so I really appreciated the friendly atmosphere and positive results. Tim King worked diligently to overcome all obstacles and put me in the driver's seat of my super Rav4! More
Fabulous Experience at Fred Anderson Toyota Sales Rep listened to what I wanted. Sales Rep only showed cars that met my criteria. Process was streamlined and hassle free. Finance Department secu Sales Rep listened to what I wanted. Sales Rep only showed cars that met my criteria. Process was streamlined and hassle free. Finance Department secured my loan for me. Sales Rep sat in my car with me and familiarized me with all the features. More
Tundra 2016 I purchased a new Tundra. Great experience, enjoyed the salesman Bucky Birt. The finance guy Steve was also a real pleasure to work with. Everyone i s I purchased a new Tundra. Great experience, enjoyed the salesman Bucky Birt. The finance guy Steve was also a real pleasure to work with. Everyone i spoke with was really pleasant. More
Great Experience! Great experience with Fred Anderson from start to finish! I was first contacted by Sarah about a car in which I was interested. She was incredibly f Great experience with Fred Anderson from start to finish! I was first contacted by Sarah about a car in which I was interested. She was incredibly friendly, even when I was voicing frustration about the last experience I had buying a used car. She was so understanding towards me and very knowledgeable about the inventory. When she called me about a car she thought was perfect for me, I came in and met with Brian, who was equally as great to work with. He made the car-buying experience easier than I expected, and he was very willing to work within my price range and what I could contribute for monthly payments. All around great service and friendly people, thanks Fred Anderson! More
Deceptive practices and did not deliver as promised This company was very aggressive in trying to get your business. I didn't mind the aggressive behavior, but when they told me they could get what I w This company was very aggressive in trying to get your business. I didn't mind the aggressive behavior, but when they told me they could get what I wanted, they made me believe it was at another dealer right down the street. I traded a next to new, still had the new smell inside 2012 Jeep Grand Cherokee Laredo 4x4 with only 11k miles. It was cherry, no chips, nicks, paint issues, nothing. They low-balled me on the trade which I expected but also promised hand painted pin stripping and actually set up a time for me to pick up the new vehicle. Well when I arrived at the allotted time, I waited another 3.5 hours as the said they were detailing it. I finally had to track someone down who had to search for the key as the vehicle was sitting under the awning ready for pick up. I was so worn out from waiting (I'm a disabled Vet that has bad back issues among other physical disabilities) and it was in the shade when I finally got to it, I didn't notice the pin stripping was actually tape and was full of bubbles and poorly placed on the vehicle. The clear hood protection was put on amateurishly also as the edge on the passenger side was jagged and looked as if they had problems installing. When I called them after the fact they wanted me to bring it back in. I told them I could not trust them. That is also when I found out that they had some driver pick up the vehicle 110 miles away and brought it down. It had floor boards on it and they called and asked me prior to pick up if I would accept that rather than the paint protection that I had ordered. I told them no. Later after getting the vehicle home and noticing noise on the highway home, I realized they had removed the step boards and never replaced the bolts that hold down the rocker panel. They were just loose on the bottom and flapping noise on the highway. These folks will do anything to get your money but have no problem screwing you in the process. The only reason I give them any stars is that ther is no empty star. More