Peter Boulware Toyota of Columbia

Poor Customer Service and not Trustworthy Went in for an oil change. They didn't follow up as promised and you had to call 3 to 4 times to finally get a hold of someone after waiting 2 hours b Went in for an oil change. They didn't follow up as promised and you had to call 3 to 4 times to finally get a hold of someone after waiting 2 hours between calls! When we picked up the car the light was on for the engine. We called back an again..left a message. After 3 tries we finally got a hold of someone and they had us bring it back. They found a $500 repair. We had a coupon that they offered that allowed $80 off the repair and mentioned it. They said you can use it when you pay. They promise follow up and then just don't. took two days for the repair and very poor follow up. When we did come in, my husband picked it up and he didn't take the coupon. We called back that night and they said they would return the call. Didn't. Called back again and left a message. No call back. 3 days later called and they said the ticket was closed and they wouldn't honor it. Wrote a message to dealer and no surprise no response. Very very poor service and I don't trust them on the issues. I would avoid this dealership and take it elsewhere. Sales I'm not sure about, but there usually is a certain culture in a dealership. More

Aggravated Purchased a vehicle nearly two months ago... still NO TITLE or REGISTRATION. Fred Anderson Toyota was supposed to transfer my tags and I still have NO Purchased a vehicle nearly two months ago... still NO TITLE or REGISTRATION. Fred Anderson Toyota was supposed to transfer my tags and I still have NO TITLE OR REGISTRATION. They keep giving me excuses! Can't drive my vehicle! More

Best Car Dealer in Columbia SC Extremely impressed by this dealer especially by David Bugosh who was genuine and a professional car sales consultant! Furthermore, David truly cared Extremely impressed by this dealer especially by David Bugosh who was genuine and a professional car sales consultant! Furthermore, David truly cared about customer service/satisfaction and represented Fred Anderson's Toyota of Columbia, SC above and beyond! You won't be disappointed, look no further, see David Bugosh at Fred Anderson Toyota of Columbia, SC for your next auto purchase! More

Sunny_Day May 21 Loved working with Fred Anderson and Tim was very good in helping me with my new Sienna!! Very enjoyable experience. Paul Ahn made the financing ver Loved working with Fred Anderson and Tim was very good in helping me with my new Sienna!! Very enjoyable experience. Paul Ahn made the financing very quick and easy!!! More

We came in to look, and left with 2 new RAV4's. David Steffen is the best! Eager to please; Professional manner; Not pushy; The rest is history! My husband and I each bought an RAV4. that day.!! David Steffen is the best! Eager to please; Professional manner; Not pushy; The rest is history! My husband and I each bought an RAV4. that day.!! I have already recommended him to a friend who is interested in that same type vehicle. More

Friendly and Accommodating After several visits just "to look" - finally returned and purchased a new Avalon - Employee (Dayle Davis) was very professional - He was very accom After several visits just "to look" - finally returned and purchased a new Avalon - Employee (Dayle Davis) was very professional - He was very accommodating to our buying experience. More

outstanding service and conserns Shawn Mills service manager did an outstandig job taking care of my tacoma and me during this visit.A lot better than Jim Hudson group. Shawn Mills service manager did an outstandig job taking care of my tacoma and me during this visit.A lot better than Jim Hudson group. More

Superior Service I haven't bought a car since 2005, and this was even better then my last experience. The staff was friendly and the service was great. Stacy Simon was I haven't bought a car since 2005, and this was even better then my last experience. The staff was friendly and the service was great. Stacy Simon was very patient with me and guided me to a great purchase. I would recommend Fred Anderson to anyone who is interested in buying a great car with excellent service. More

Very good buying experience. This was my first brand new car purchase, Sheldon Baker and his team help me alot.I didnt had car Sheldon picked me up from my home and got me a reall This was my first brand new car purchase, Sheldon Baker and his team help me alot.I didnt had car Sheldon picked me up from my home and got me a really good deal, I went there to buy Camry LE but Sheldon did some magic and talked to his manager and get me Camry SE in same monthly installment with zero down.I went to almost every other car dealers in Columbia but this was very different and good experience and just because of Sheldon dealing with me. I got the car same day.very honest team.Extremely helpful, I would recommend this young man to all of you.Overall it was amazing buying experience. More

Great Service I brought my car in for scheduled maintenance, and I was early for my appointment. They took my car back for servicing immediately, and the car was re I brought my car in for scheduled maintenance, and I was early for my appointment. They took my car back for servicing immediately, and the car was ready within the time frame I was given. Everyone was friendly and courteous. More