Peter Boulware Toyota

I came into Legacy Toyota looking for some help. I had recently bought a car and bit off a little more than I could chew - a young person's mistake. I needed something cheaper so that I would be able to p recently bought a car and bit off a little more than I could chew - a young person's mistake. I needed something cheaper so that I would be able to pay for my wedding. Though I came in with a less than ideal financial situation (upside down on the loan) with their drive to help a customer, fantastic sales and customer service abilities, Demarcus, Erica and Kelly were able to inform me about the smart process of purchasing a vehicle and they were able to put me into a Prius that immediately relieved my financial situation and immediately began to save me money. Without being over dramatic, Legacy Toyota saved me and I thank them very much. They will continue to earn my business and I highly recommend this dealer to everyone! Thank you! More

My husband and I went to Legacy Toyota on a fact finding mission only. Sales Consultant, Al Bernal, met us as we were entering the showroom and asked if he could assist us. We explained that my 2006 Toyot mission only. Sales Consultant, Al Bernal, met us as we were entering the showroom and asked if he could assist us. We explained that my 2006 Toyota Camry had just been totaled in an accident and were interested in a newer, used Camry. He began showing us what was available on the Legacy lot. After having been shown a few used Camrys, I asked to look at a 2014 Camry and just absolutely fell in love with it. The cost of a new Camry was well above what I had intended to spend on a vehicle but the used vehicles just did not seem to meet my needs either. After much discussion regarding my financial limits, Al Bernal and the Sales Manager, Vinne Vierbickas agreed to meet my limits to enable me to purchase a 2014 Camry LE. I was introduced to Erik Shipley, Business Manager, to complete the paperwork and once that was completed, Al escorted me on a tour of Legacy Toyota and introduced me to Brad Jewell, Service Manager, and pointed out the VIP lounge available for customers waiting for service. Everyone assured me if there was ever anything I needed, just give them a call. More

was very pleased with the team work that vinne showed was very pleased with the team work that vinne showed helping his co worker do this sale your buss ofice and staff are great I feel that the world i was very pleased with the team work that vinne showed helping his co worker do this sale your buss ofice and staff are great I feel that the world is better with the smiles they share More

Everyone I dealt with was great. Legacy did not have the car I was looking to purchase on their lot, but they got the exact car I was looking for within a few days. Exceeded my expectations. They were very car I was looking to purchase on their lot, but they got the exact car I was looking for within a few days. Exceeded my expectations. They were very helpful and made it a pretty easy process. I love Legacy Toyota, that's why I came back to purchase my second new car from them. Great service, great people. More

I'll be honest, I wasn't looking forward to having to take our Toyota 4 Runner to the dealership. This was my first visit to the dealership and I expected my visit to be unpleasant and long. having to take our Toyota 4 Runner to the dealership. This was my first visit to the dealership and I expected my visit to be unpleasant and long. I was sure that as a female client I would be hit with all kinds of sales pitches to make me want to spend more money than really necessary. To my surprise, I was greeted immediately by a very friendly, clean and respectful staff in the service area. Derek checked my car out and escorted me to the very clean and comfortable waiting area (even the restroom was clean!). There were several other people waiting in this area, so I decided I would be there for a long while. Well, I was wrong again. After only 30-40 minutes Derek returned with the estimates for the services I had requested, the list of estimates didn't include anything other than my request, no additional sales pitches at all! Derek escorted me to his desk where he reviewed the list of estimates with me and allowed me to ask him several questions. Due to one of my questions, regarding the broken locking system on the back end of our vehicle, Derek politely escorted me to the garage area, which was amazingly clean and quiet, to have a technician explain and show me how the lock system could be fixed. I ultimately decided, due to the cost, that we would not replace the locking system right now. My only complaint would be that I was charged $98 for the technician to spend 15 minutes on the locking system, without fixing it. I could understand the full fee being charged for labor if I had decided to fix the problem. Seems like there should be a pro-rated charge for a quarter of an hour. Upon checking out, the young lady at the register took good care of me. After paying for the services, I walked out to the service garage and was immediately greeted by a very nice young man who politely asked for my receipt to verify I was the owner of the vehicle and then he handed me my keys with a smile and a sweet "have a great day". Every person I spoke with at the dealership went above and beyond to be friendly and professional. I also noticed how very well kept each employee was in their appearance. It was obvious to me from my short visit to your facility that management is doing something right to motivate the entire staff to be exceptional in all they do. Thank you for a great experience! I will definitely recommend the Legacy Toyota Service Center to my friends and family! More

We came to Legacy to get our 6 month oil change for our 2013 Carrolla and decided to see about trading it for a Camry. We worked with Tony Dalton (he sold us the Carrolla) and he got us a fair deal on a n 2013 Carrolla and decided to see about trading it for a Camry. We worked with Tony Dalton (he sold us the Carrolla) and he got us a fair deal on a new Camry. Kelly was very helpful and proficient in getting all our paperwork completed. Our experience was excellent. More

Very pleasant and nonstressful purchase process! The business office procedure needs to be shorter and less time consuming! No need to require a review statement in survey. business office procedure needs to be shorter and less time consuming! No need to require a review statement in survey. More

I needed a new car soon. One afternoon last week I test drove a Mazda, Honda and Toyota just to get a feel for what was out there as I had not had a new car in 15 years. I dreaded the process as I remembe drove a Mazda, Honda and Toyota just to get a feel for what was out there as I had not had a new car in 15 years. I dreaded the process as I remembered the old haggling and tag-teaming which I hated. I feel I am old enough to be free from all of this. I am an over 60-female and think some people think we are a perfect victim. I will admit I had a nice experience at Honda but Justin at Toyota was also wonderful plus Charlie made me feel so welcome and said they were there to work with me. I went home for the weekend to surf the net and haunt Consumer Reports for advice on what to get. My last new car was a 1999 Camry which my son is still driving today in Atlanta so I decided to bite the bullet and buy one. I just told Justin what I wanted and what I would pay and went on to work. He called me back two hours later and we both agreed on the terms and I picked up my new car 4 hours later. How easy and stress free was that. Then when we met with Kelly for all the signings, etc. it was so smooth. I would definitely work with Legacy again and recommend Legacy to all my friends. More

Julian spent a lot of time and had a lot of patience with me!! I came in unsure of what i wanted and he helped me find exactly what i LOVED and walked me through it. It was my first time buying alone so i wa me!! I came in unsure of what i wanted and he helped me find exactly what i LOVED and walked me through it. It was my first time buying alone so i was a little nervous -- he was so friendly and great to be around that it was the best car experence ive ever had!! I will always come to see Julian!!! Thank you for helping me!! More

I was very happy with my overall car buying experience at Legacy Toyata. Benny W. was very helpful and knowledgeable and made a very overwhelming situation easier! Legacy Toyata. Benny W. was very helpful and knowledgeable and made a very overwhelming situation easier! More