Peter Boulware Toyota

Service experience was awesome Service experience was a truly seamless and professional. Starting with the Service Manager ( Moses Brown) , the hostess at the MVP lounge , the cashi Service experience was a truly seamless and professional. Starting with the Service Manager ( Moses Brown) , the hostess at the MVP lounge , the cashier and ending with the valet staff resulted in a very pleasant and wonderful experience. Bottomline--- they made me feel so comfortable, I wanted to stay longer . Truly and awesome team !!!! Thanks! DARRYL MARSHALL More

Service The maintenance service is quick which is what I want. The staff is great when you take your car in for service and repair. Love them!!!!!!'n The maintenance service is quick which is what I want. The staff is great when you take your car in for service and repair. Love them!!!!!!'n More

Great They were great and worked well with what I could pay for my car. Sarah was great and make me feel at ease and didn't put a lot of pressure on me like They were great and worked well with what I could pay for my car. Sarah was great and make me feel at ease and didn't put a lot of pressure on me like I have experienced at other dealerships. More

Attention to detail A month ago, I took my 04 Corolla to Legacy Toyota to have the oil changed at which time it was suggested to have my brakes changed. I could not do it A month ago, I took my 04 Corolla to Legacy Toyota to have the oil changed at which time it was suggested to have my brakes changed. I could not do it at that time. When I did call, however, I chose to schedule the return appointment through Charles Smith who attended to me at the time of the oil change because he was very thorough and not at all pushy. When I arrived at the dealership for my brakes, I asked Charles to please ask the technicians to check the tire pressures as I was leaving the following week to take a road trip. He remembered from a month earlier what my tire pressure preferences were. It's that attention to detail that I appreciate as a customer. More

Super Great Service from Legacy Toyota! Since I purchased my 2013 Scion FRS new from Legacy, I receive VIP service. Recently my car had to go in for routine maintenance. The VIP lounge was a Since I purchased my 2013 Scion FRS new from Legacy, I receive VIP service. Recently my car had to go in for routine maintenance. The VIP lounge was a nice place to wait while the service was being completed. The complimentary lunch and drinks was super great since I had missed eating lunch on that day. The service time was less than an hour and because the car was still covered under a 2 year free maintenance plan, there was no charge. The car was returned in the condition it was in when the maintenance staff took my keys (even the seat in correct position), and everything appears to have been completed as scheduled. I am a very happy Legacy Toyota customer. I also used Legacy for service with my 2007 Toyota FJ Crusier prior to trading it in, and even though I was a non-VIP client at the time, the service and wait time was always better than my previous experience with other dealers. More

Great place to have service done. Came in with a nail in the tire and got a new tire when I was only expecting a patch. Moses explained that the nail was in a place that couldn't be f Came in with a nail in the tire and got a new tire when I was only expecting a patch. Moses explained that the nail was in a place that couldn't be fixed. More

Fast and efficient service I took my 2013 Highlander for the 25k service. I was met by Lisa Raisor (Service Consultant) who was very nice, courteous, and helpful. My car was I took my 2013 Highlander for the 25k service. I was met by Lisa Raisor (Service Consultant) who was very nice, courteous, and helpful. My car was serviced within a couple of hours and was ready to go. When I arrived, I asked Lisa to make sure my service record book is stumped. She remembered the request and had stumped it for me. I was surprised that the engine and cabin air filters needed to be changed since I don’t drive in dusty area, but I agreed to be changed when asked by Lisa --I paid $91.91 for them. Overall, I had a pleasant visit. Staff was courteous, the dealership was very nice and clean, and the waiting halls were comfortable. More

The Legacy Experience Your Costco liason, Shane was excellent. She followed up when I had to cancel our first appointment and continued to do so on the day of the appointm Your Costco liason, Shane was excellent. She followed up when I had to cancel our first appointment and continued to do so on the day of the appointment. Our salesman, JR Peets was also excellent. He was honest, informative and funny too. Because we had a good experience, I think we got the best deal, although everyone wants a lower price including me. More

60k sked maint altho this was a reg sked service maint visit, the service staff, as so many times before, were exceedingly helpful & courteous. the facilities for th altho this was a reg sked service maint visit, the service staff, as so many times before, were exceedingly helpful & courteous. the facilities for the VIP customers were clean & abundant with coffee & pastries, & comfortable seating. the service staff also kept me informed of the service required as well as the maint requested. More

good job Salesman was very helpful and attentive. Got us through the buying process in a timely fashion. Silly survey that requires a minimum number of words Salesman was very helpful and attentive. Got us through the buying process in a timely fashion. Silly survey that requires a minimum number of words. More