Peter Boulware Toyota

Very professional I went to get my car serviced, and they greeted me and asked what brought me in. I told them it was just my 5,000 mile maintaince. They didn't try to I went to get my car serviced, and they greeted me and asked what brought me in. I told them it was just my 5,000 mile maintaince. They didn't try to sell other unneeded services, and were sure to make sure I understood services needed, and some that would be needed at a later time and why that was. The gentleman that helped me even gave me his card to contact him directly if I had any other questions or concerns. I went in to get tire rotation and oil change, but just got a tire rotation, as my car has synethic oil and didn't need the oil change just yet. More

Great Service The service department has it down to a fine art. Everything was organized upon my arrival, the receiving area for service flowed easily and was not c The service department has it down to a fine art. Everything was organized upon my arrival, the receiving area for service flowed easily and was not confusing, my vehicle was serviced in a timely manner (I did not spend half of my day there for routine service appointment!). I will definitely continue to use this dealership/service department. More

battery replacement My battery died on my 2014 Camry after only 19 months. Was replaced for free under warranty. Friendly helpful service by Dale, who recommended I go ah My battery died on my 2014 Camry after only 19 months. Was replaced for free under warranty. Friendly helpful service by Dale, who recommended I go ahead and get my 25,000 mile service done while there as it was almost due. More

Great experience . The salesmen really works with you, and really do what they can to get you into the car you want. I will recommend anyone to Legacy Toyota Tallahas . The salesmen really works with you, and really do what they can to get you into the car you want. I will recommend anyone to Legacy Toyota Tallahassee! More

Legacy Breaks verbal agreement/contract to make more money Service Mgr agreed to use a part provided by a major parts dealer they regularly use that costs about $2000 new. I commited to the agreement, paid $1, Service Mgr agreed to use a part provided by a major parts dealer they regularly use that costs about $2000 new. I commited to the agreement, paid $1,000 for the battery pack, and $1,000 core charge and after paying to have my car, and being without transportation for a week, I was told the GM had instructed the service dept NOT to use the part they authorized, and insisted I use a new, $2700 hybrid battery in addition to a $106 test they said they needed to perform, AND about $620 labor charge I agreed to. Later they offered the battery pack for less than $2700. I insisted they keep their word and contract, and asked to speak to the GM & they said he would call me, but 3 days later, not a word. They virtually corner the market here for this particular repair, and they used this to hold me up, Hard to believe the 5 star reviews of Legacy. Other sites have almost all 1 or 2 star reviews, and plenty of horror stories about ethical breaches. The Service Rep and Service Manager were, however very polite and professional, so I have to give them 1 star. But confidence men ("Con Men") aren't successful if they don't win your confidence, do they? More

5000 miles check Friendly personnel , dealership clean , waiting area MVP awesome very comfortable and appreciated the snacks. Loved the pager system alerting when y Friendly personnel , dealership clean , waiting area MVP awesome very comfortable and appreciated the snacks. Loved the pager system alerting when your car was ready. Lisa provided a detailed summary and informed me when to come back. More

In for a repair, left with new "wheels" Charlie in the collision department went the extra mile to get the damaged paint on my car repaired. Much thanks to him and Legacy. I got "new car f Charlie in the collision department went the extra mile to get the damaged paint on my car repaired. Much thanks to him and Legacy. I got "new car fever" while waiting for my car to be finished and was referred to Fred Crass in the sales department. Fred was very patient and worked to get a very good deal for me on a new 2016 Rav4. Love the new Rav and will recommend Fred and Legacy Toyota to all my friends and family. More

excellent They always take real good care of me a Legacy Toyota. Service writer John McConnell made sure everything was done properly and correctly the first t They always take real good care of me a Legacy Toyota. Service writer John McConnell made sure everything was done properly and correctly the first time.. More

Enjoyed Experience Every body at the dealership was excellent in trying to help me get a new car. They tried there best to fit my needs for a low budget when it came to Every body at the dealership was excellent in trying to help me get a new car. They tried there best to fit my needs for a low budget when it came to getting a vehicle. Overall this dealership is defiantly the best when it comes to customer service, fits your needs with prices, and great deals. More

Manufacturer issued notification for vehicle check. First time I took vehicle in per manufacturer request. Notice was also in system, and my appointment check-in was professionally flawless, and also q First time I took vehicle in per manufacturer request. Notice was also in system, and my appointment check-in was professionally flawless, and also quite pleasant on a personal level. I was at the dealer for a reasonable amount of time, and during that time was apprised as to work being done and approximate time frames. At the end during check-out, I was pleasantly presented with a print-out itemizing several particulars that were checked, and their conditions. Did not expect any report other than the recall overview. This was very pleasing to me to see that the vehicle had one (already known to me) red alert area, two yellow alerts of which I was not already aware, and green on all other checked items. Tires were checked and filled, windshield wiper tank was filled and the hose re-attached. Has not worked for a couple of years, and no oil change place nor mechanic we have taken her to in the last couple of years has noticed that. Or did not want to deal with it. Our rep noticed it and re-attached it and I can now use my wiper fluid, FINALLY. Thanks, Legacy Toyota More