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65 Reviews of Pete Moore Chevrolet - Service Center
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November 13, 2024
I have purchased 2 vehicles from Pete Moore. I even got my son to purchase a vehicle from them. My salesman, Mark Torelli was great. I let the service department take care of any maintenance iss I even got my son to purchase a vehicle from them. My salesman, Mark Torelli was great. I let the service department take care of any maintenance issues. I always let them perform any recommendations and never questioned them. When their part failed they would NOT cover it. In the 3rd week I was told the part was defective. During the 5th week they said they couldn’t get a code, therefore they won’t honor my warranty. I have emailed Pete Moore asking for assistance with this matter with no response. I would never recommend them due to their service department. More
by babbott
Employees Worked With
October 18, 2024
Fast friendly service. Made a good trade offer and other factors in consideration of the fact we came in for an oil change on our way out of town. Similar payment and much Made a good trade offer and other factors in consideration of the fact we came in for an oil change on our way out of town. Similar payment and much lower interest rate. Had not come in to look for a new truck and wasn’t pressured. 6th purchase there. More
by Knut.thorfinnsson
September 12, 2024
The actual service done was fine no issues there! The employees were all great. However over 4 hours for a standard servicing (oil change, filter check etc) and the recommended injector cleaning seem The employees were all great. However over 4 hours for a standard servicing (oil change, filter check etc) and the recommended injector cleaning seems over the top. This has been a big source of my frustration with the service department. Now that my freedom package has run its course, I will most likely seek alternative source for routine maintenance. More
by kgkildow
Employees Worked With
July 10, 2024
I had an excellent experience recently with the Service department. Christa M. was personable,friendly and very knowledgeable. She along with Tyler the Technician they did and amazing job. I came in for an department. Christa M. was personable,friendly and very knowledgeable. She along with Tyler the Technician they did and amazing job. I came in for an oil change and to have a few parts replaced on my vehicle I was in and out in time. What an amazing experience.!!!! More
by Capriciabellmason
April 30, 2024
Courteous, professional, and efficient! Excellent customer service and communication. I appreciate the quality and timeliness that is consistent every time! Excellent customer service and communication. I appreciate the quality and timeliness that is consistent every time! More
by Ktilton
Employees Worked With
Unsure
April 28, 2024
3 hour wait to get oil changed is unacceptable. I have never had to wait this long before. I had an appointment. I have never had to wait this long before. I had an appointment. More
by jr
Employees Worked With
March 21, 2024
Thought I needed a front end alignment but instead they found a tire separating. Thanks to my Service Advisor, Christa, for getting my 2020 Silverado HD in to check this for me. It could have turned into a found a tire separating. Thanks to my Service Advisor, Christa, for getting my 2020 Silverado HD in to check this for me. It could have turned into a bad situation had the tire blown out while driving. More
by pspivey436
Employees Worked With
Christa Marlowe
January 29, 2024
Andy Hayes has great customer service. 100% satisfied. 2nd car I've bought from him. 100% satisfied. 2nd car I've bought from him. More
by Jasonsalter79
Employees Worked With
January 20, 2024
I want to send out huge shout out to Mr. Keith James- thank you for kindness and honesty this past Monday, with your assistance you turn a negative outcome into a positive one. Thank you - y Keith James- thank you for kindness and honesty this past Monday, with your assistance you turn a negative outcome into a positive one. Thank you - you are the BEST!!! More
by mleiterman
November 28, 2023
TERRIBLE RIPPOFF SERVICE DEPARTMENT Took it in for water leak. After diagnostic said a new water pump and thermostat. Said oil was leaking- valve cover gasket Total $2100.00. Thats alot but assured me water leak. After diagnostic said a new water pump and thermostat. Said oil was leaking- valve cover gasket Total $2100.00. Thats alot but assured me they had a two year warranty. Said OK. A few hundred miles latter oil smell back AND Leaking in exact same spot. THEY SAID IT WAS A NEW OIL LEAK, BULL!! NOW THEY WANT ANOTHER $3100. TOLD THEM TO STICK IT. WHAT A RIPOFF SHOP!!! AVOID!! AVOID!! More
by RCJ517
