Pete Mankins Nissan - Service Center

When I come in for service, everyone is so FRIENDLY AND PROFESSIONAL. They make sure what you came in for is taken care of. They make you feel comfortable like right at home. Sandra PROFESSIONAL. They make sure what you came in for is taken care of. They make you feel comfortable like right at home. Sandra More

I called the dealership about 8 a.n. yesterday and spoke to one of the ladies in the service department. I have her my name and asked her if someone could come to College Dr to pick up my car because I need to one of the ladies in the service department. I have her my name and asked her if someone could come to College Dr to pick up my car because I needed an oil change. I forgot what her name was but she said yes, there are only two people here right now so let me have your name and # and I will call you back around 9 a when we are on our way to get your car. No- one ever came so I brought my car to the service department at 12:00 from College Dr. I was the only car there so I pulled into the edge of the service entrance due. To there was only one hatch opened. Everyone greeted me and asked what I needed. I told Kristy an oil change. She had me sign a form and showed me to the waiting area. I set up on the bar stools where I could watch them work. There were three men and the lady at the first office if the service department standing around where they work in cars talking or meeting. I finally went to check in my car at 12:50 due to I needed to be back at work at 1p. The guy was just coming to get my car. I asked how long would it take and Kristy said about 20 minutes and asked another lady asked if I would like to be dropped off at work and picked up afterwards. I said yes so she let ) Kristy know but the guy that does that was already gone on another errand. I texted my coworker to let them know I was going to be late. If someone had just acknowledged that they forgot to come get my car or something to that effect that would have been better. I work in a busy office that's why I write things down so I can hold to my word. We paid off our Rogue way before time on January 11th and we have had the hardest time getting our Gap insurance refund from Ruth in the other building. I've given her all the paperwork, plus my husband has been up there and he has also called David. Now it has gone from receiving it two weeks from when they got our title to now 3 months. March 11th was 3 months so it's past time. This is the worst experience I've had with any dealership. More

I like the new facility ,there is plenty of good snacks coffee and bottle water .I also like the state of art touch screen in the lobby coffee and bottle water .I also like the state of art touch screen in the lobby More

service change good job on everything car and car wash. Tony the service driver was very nice and helpful on taking and picking me up when my car was ready. good job on everything car and car wash. Tony the service driver was very nice and helpful on taking and picking me up when my car was ready. More

Honestly, I was not impressed. I dropped my vehicle off around 2 pm went to eat and to a store to get a few items. I came back and I had to wait until 4:30 to get my vehicle an oil change. That's a long wa around 2 pm went to eat and to a store to get a few items. I came back and I had to wait until 4:30 to get my vehicle an oil change. That's a long wait for a simple oil change. I think they could do better. Sure there was a few vehicles ahead of me but it still shouldn't have taken so long. When I showed back up at 3:30 they told me it wouldn't be long. I waited another hour for my vehicle. More

Very helpful informative and friendly staff! The waiting area was very comfortable and every employee who I encountered was happy to help! I will return to this dealership in the future area was very comfortable and every employee who I encountered was happy to help! I will return to this dealership in the future More

We recently purchased a used Titan and brought it in to have a recall item checked. The service was fairly quick. No further action was needed. have a recall item checked. The service was fairly quick. No further action was needed. More

Amazing service! Look forward to my service! This dealership always has me looking forward to my next service, “Hey, I need to stop by the Nissan Dealership.” You guys are the first on my mind fo This dealership always has me looking forward to my next service, “Hey, I need to stop by the Nissan Dealership.” You guys are the first on my mind for any car need. I appreciate your great care and customer service. More

Everyone was very friendly and polite. There were a lot of people waiting, but they were being as informative as they could. Refreshments and snacks are well provided of people waiting, but they were being as informative as they could. Refreshments and snacks are well provided More

Another great experience at the dealership. I am very well pleased. Thank you so much Smith Mankins for a job well done. See you next time. well pleased. Thank you so much Smith Mankins for a job well done. See you next time. More