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Pete Mankins Nissan - Service Center

Texarkana, TX

4.6
396 Reviews

396 Reviews of Pete Mankins Nissan - Service Center

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June 17, 2020

From the moment I purchased my vehicle to servicing i am very satisfied with the professional service i received Thanks for everything that made my buying a new car stress free More

by SHIRLEYHART1959
Recommend Dealer
Yes
Employees Worked With
Matthew Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Howell
June 11, 2020

Same day service and repair. New purchase from an out of town dealer. Extremely friendly, helpful and prompt. Part in stock!! Repaired a factory recall, I was unaware of also. More

by DAVIDALBERTJAMES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

Was first oil change and tire rotation , good experience other than the fact I was never given a free oil change card with my paperwork so I had to be issued one and was told If I lost it , it voided the s More

by turlee2000
Recommend Dealer
Yes
Employees Worked With
David Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

Above and Beyond I was impressed with the attention I received and my many questions were answered with patience The information I needed was given in a helpful and c More

by Bellringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2020

I received excellent service with an understanding about what was going on with my vehicle and what it is going to take to fix it More

by 1AZARIA2RAELYM
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Castle
May 13, 2020

The service was great. I came in for basic vehicle service. I called in advance to schedule the service. Once on the property, I was greeted with a friendly smile. The servi More

by CBURNSJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Crowe, Misty Castle
May 07, 2020

Bright spots with room for improvement Contacting the service department by phone was difficult. phone rang multiple times at dealership before being answered. Service Department did not p More

by Rogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Pete Mankins Nissan responded

Thank you for your feedback! We really appreciate you taking the time to give us this great insight to your visit! If you need anything or have issues in the future please contact me directly. Lance Russell General Manager 903-949-0001

April 22, 2020

The service dept was very professional and friendly. They kept me informed about additional repairs that my vehicle needed. The mechanic that made the needed repairs was able to answer all my questions More

by ftbless
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic , Misty Castle
April 20, 2020

Just came in for an oil change and everyone was very friendly! There were several vehicles waiting and they took time to explain to me how long it would be and where I could sit and wait. Thank you More

by KRISTIMM25
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2020

Not happy at all purchased a vehicle haven’t had it two months and I have to come out of 1,000 dollars for a fan 😔 More

by TARAF651
Recommend Dealer
No
Employees Worked With
Matthew Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristie Marlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alsup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve White, Randy Hickson
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