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Pete Mankins Nissan - Service Center

Texarkana, TX

4.5
444 Reviews

444 Reviews of Pete Mankins Nissan - Service Center

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September 07, 2022

My first visit and it was fantastic! I will definitely bring my vehicle here for any future service needs. Everyone was polite, informative, helpful and the waiting area clean and comfo More

by mslacer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Pete Mankins Nissan responded

Thank you for the high star rating and for the kind words. We are glad you had such a great experience.

August 16, 2022

Service was good, communication was great. everyone was friendly and my wait time was at a minimum. More

by RAYW966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Pete Mankins Nissan responded

Thank you for the high star rating and the great comments. We greatly appreciate your business.

August 15, 2022

They are very awesome. ..Get the job done very quickly...I'll be returning to them More

by BOBBIE1ARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Pete Mankins Nissan responded

Thank you for the praise and kind words. We look forward to servicing your vehicle.

July 18, 2022

I paid them to fix an airbag light but the root of the problem never got fixed and I was out $319. Roundabout answers and confusing and unhelpful staff. More

by TWOPST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Marlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Pete Mankins Nissan responded

Hi! Thank you for the feedback. Our service department advised that the $319 repair may not solve the concern and that it was more than likely going to be more costly. The repair order states that you opted to try to fix it the less expensive way hoping it would solve the issue. After the repair we found that like we feared the less expensive repair didn't solve the issue. We reached out offering to help out with a discount to do the full repair to which you declined. Please feel free to reach out if you have more concerns.

July 13, 2022

A little disappointed on how service went this time. Was charged for an issue that couldn't been duplicated and left with no fuel in vehicle. I understand if needing to pay for the time spent with vehic More

by BLAKE.SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ramsey
July 12, 2022

Very professional and courteous staff, and speedy service. Used a coupon for the Oil Change. More

by MANASCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy with a beard and glasses.
July 09, 2022

The service here is the best. The atmosphere was very comfortable and the staff professional. More

by WH9BRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2022

It was great service. They told me what I needed to get better quality out of my car. More

by TRIBBETSHARLENE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Alsup
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

Great dealership! Always so courteous and quick to help you whether you’re there to purchase or just there to service your vehicle! More

by lachannahall99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

The service was very good! I brought my car in to be serviced and ran out of time. They made sure that I was a priority the next day! More

by patsworn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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