Pete Mankins Nissan

Pleased with service This was my first visit to Pete Mankins. The staff was very nice and accommodating in addressing my issue and concerns on my 2018 Rogue SV. This was my first visit to Pete Mankins. The staff was very nice and accommodating in addressing my issue and concerns on my 2018 Rogue SV. More

Service Murano Greeted me quickly, very friendly and service in a timely manner. Sent me a video of view under car and under hood, Provided me with recommended servi Greeted me quickly, very friendly and service in a timely manner. Sent me a video of view under car and under hood, Provided me with recommended services and costs. More

Quickest truck buying I heard Pete Mankin was remodeling and want to get rid of vehicles. I had a '15 Titan. Went in, looked around, found my "new" truck and told them i I heard Pete Mankin was remodeling and want to get rid of vehicles. I had a '15 Titan. Went in, looked around, found my "new" truck and told them i wanted to keep my payments the same. We left, went and had lunch. Returned, signed papers and left. Total time, approx 3 hrs. After all the incentives and rebates my payments remained the same. GOOD JOB! More

polite, friendly and quick service our experience from the day of sale to our first visit to the service department has been outstanding. Would definitely recommend Pete Mankins to all our experience from the day of sale to our first visit to the service department has been outstanding. Would definitely recommend Pete Mankins to all our family and friends More

David Stanley got above and beyond for his customers David Stanley has gone above and beyond for us and people we have sent to him. Class act all the way. Matt is finance is always a pleasure to work David Stanley has gone above and beyond for us and people we have sent to him. Class act all the way. Matt is finance is always a pleasure to work with and makes the closing pleasant. More

Oil change while traveling I live in Dallas (Carrollton) and while traveling my oil change reminder came on - I pulled in without an appointment and they were able to take care I live in Dallas (Carrollton) and while traveling my oil change reminder came on - I pulled in without an appointment and they were able to take care of it. More

Amazing 10 out of 10 friendly staff they honored my oil change coupon and everyone was nice in the service department and very helpful. I will go back 10 out of 10 friendly staff they honored my oil change coupon and everyone was nice in the service department and very helpful. I will go back More

EXCELLENT COMMUNICATION AND WORK MY SERVICE ADVISOR EXPLAINED JUST WHAT I NEEDED AND HOW IT WOULD BE PERFORMED. THE WORK WAS FAST AND PRECISE. I AM GRATEFUL THAT I SELECTED THIS DEA MY SERVICE ADVISOR EXPLAINED JUST WHAT I NEEDED AND HOW IT WOULD BE PERFORMED. THE WORK WAS FAST AND PRECISE. I AM GRATEFUL THAT I SELECTED THIS DEALERSHIP. More

Worth the wait! Comfortable waiting area, wait was not too long. I was kept informed of the progress, a very friendly staff who were able to answer all my questions. Comfortable waiting area, wait was not too long. I was kept informed of the progress, a very friendly staff who were able to answer all my questions. More

Poor Customer Service I'm very disappointed with this dealership. I bought a new Murano in May 2018 and sent in a family member who also bought a new car. At the time of my I'm very disappointed with this dealership. I bought a new Murano in May 2018 and sent in a family member who also bought a new car. At the time of my purchase, I was told there were no 0% interest offers available, then a couple of days after the purchase, we noticed there was an advertisement on their website for 0% on the same make model and year we purchased for the entire month. I was told it was an error but they wouldn't honor it. In my opinion that is false advertising, but apparently there is a clause that allows them to advertise promotional offers and not honor them. Then, I had a snake get in the AC compartment a week or so after purchase. They charged me $344 for 3 hours of work (even though it didn't take 3 hours). What happened to customer service??? I noticed a small crack on my dash near the speaker. I took it in to the service department and they claimed to "make an adjustment" and said that it was the molding line. We took it to the dealership and Paris and they said that it was apparent that they had heated the area and attempted to melt it back together. They helped us open a case to get a new dash under warranty and it was approved. I will take future business to Paris or back to the dealerships that still believe in good customer service and will not be recommending anyone else purchase a vehicle with this dealership. More