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Pete Mankins Nissan
Texarkana, TX
668 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 8:30 AM - 12:00 PM
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 8:30 AM - 12:00 PM
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Showing 668 reviews
September 05, 2020
Pete Mankins has friendly, professional employees in the service department. I was greeted immediately upon arrival and the service to my car was completed in a timely manner. service department. I was greeted immediately upon arrival and the service to my car was completed in a timely manner. More
by DWALSH27
Verified CustomerEmployees Worked With
September 01, 2020
Our salesman was David Stanley. I emailed him the day before we purchased our Sentra and he Johnny on the spot to reply, this is why we chose your dealership. I personally only deal with professionals a before we purchased our Sentra and he Johnny on the spot to reply, this is why we chose your dealership. I personally only deal with professionals and David meets that requirement. Please tell him thanks again for the professionalism and curtesy he gave to me and my family. We are very pleased with the vehicle and plan to keep it for a long time. More
by gerrynurse
August 25, 2020
Kristie in service is always so helpful and is one of the reasons I keep coming back!! She has always made me feel welcomed and genuinely cared about any car troubles I may have had. She always follows up wi reasons I keep coming back!! She has always made me feel welcomed and genuinely cared about any car troubles I may have had. She always follows up with me on updates through service. More
by BRANDIQ3101
Employees Worked With
August 21, 2020
They fixed my car. Service dept. don’t answer phones much. They didn’t give me ALL my paperwork when I picked up car and had to go back. much. They didn’t give me ALL my paperwork when I picked up car and had to go back. More
by MAULDINCM55
Employees Worked With
August 17, 2020
Johnathan went above and beyond to help me get into my new vehicle! He made the whole process easy and even fun! You are awesome! new vehicle! He made the whole process easy and even fun! You are awesome! More
by emmiec
Employees Worked With
August 17, 2020
Johnathan and the rest of the Mankins staff were patient, friendly, fast and helpful. I absolutely love my purchase and mostly certainly would recommend Pete Mankins Nissan for the win! Two thumbs up! friendly, fast and helpful. I absolutely love my purchase and mostly certainly would recommend Pete Mankins Nissan for the win! Two thumbs up! More
by Kay Bee 87
August 12, 2020
Levi that checked me in and helped with my service was very friendly and knowledgeable. He even helped me figure out a few things about my car that the dealership didn’t explain when it was purchased!! very friendly and knowledgeable. He even helped me figure out a few things about my car that the dealership didn’t explain when it was purchased!! More
by DRDDICE
Employees Worked With
Levi
August 10, 2020
When I looked at the car I bought, the miles that were on the car was taped over. No one ever told us this new car we purchased had almost 2000 miles on it!!! Now I would have thought maybe 70 miles at the m the car was taped over. No one ever told us this new car we purchased had almost 2000 miles on it!!! Now I would have thought maybe 70 miles at the most, but was I surprised and very disappointed to see the actual miles someone had put on it. That no one mentioned to us. Other than that, everything went smooth. We’ve always done business there, but will have second thoughts again. More
by groganmary
Employees Worked With
Alexis Stallings
August 05, 2020
I drove 2 1/2 hours from Dallas to pick my new car up from here. Everything had been done over the phone. They had everything ready for me when I arrived. It was the best and most hassle free car buying from here. Everything had been done over the phone. They had everything ready for me when I arrived. It was the best and most hassle free car buying experience I’ve ever had. I would drive that far again to buy from them. More
by aimeew33
August 04, 2020
Frustrated Truly frustrated...We brought in a 2017 Nissan Juke that wouldn't shift into gear on Monday morning July 20th. We had already been notified that Nissa Truly frustrated...We brought in a 2017 Nissan Juke that wouldn't shift into gear on Monday morning July 20th. We had already been notified that Nissan was aware of the issues with the transmissions. Serv dept called us later that day to confirm it was the transmission and a new one was ordered. I was told "it should be ready Friday the 24th, but if not then, it would definitely be ready Monday the 27th. We weren't called Friday, so we waited until Monday. No call Monday so I called Tuesdays. I was informed the car was almost ready and that everything had gone so smoothly. Car wasn't ready Tuesday, Wednesday, or Thursday. We had now been without the vehicle for two full work weeks and kept getting an "it's almost ready" response. We called back Friday and was told the same thing. We had to make another trip to Texarkana on Saturday, August 1st to pick up the vehicle. It was excuse after excuse on why the vehicle wasn't ready on time. We moved here two years ago from Paris, TX where the service department at the Nissan dealership there was outstanding. We have been loyal Nissan customers for years, having owned 11 Nissans, (currently own 3). Be upfront and honest. If it is going to take 14 days to fix the problem, tell me it will take 14 days, not 4 days. When I call, don't lie to me and tell me they are finishing up the oil change, when the transmission was still not installed. Once you see that it is going to take longer, call the customer and let them know...You've got to do better Nissan. More
by jking591
Employees Worked With
