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Pete Mankins Nissan

Texarkana, TX

4.6
693 Reviews
Let us introduce you to our staff, show you some of our vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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3707 Summerhill Road

Texarkana, TX

75503

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Showing 693 reviews

August 16, 2022

Service was good, communication was great. everyone was friendly and my wait time was at a minimum. More

by RAYW966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Pete Mankins Nissan responded

Thank you for the high star rating and the great comments. We greatly appreciate your business.

August 15, 2022

They are very awesome. ..Get the job done very quickly...I'll be returning to them More

by BOBBIE1ARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Pete Mankins Nissan responded

Thank you for the praise and kind words. We look forward to servicing your vehicle.

August 02, 2022

Very accommodating to my tow and my needs since I live in Dallas. They are working me on picking it. Service Rep (Stephanie?) extremely helpful and nice. Sorry I don’t have her card with me. She has sh More

by NQUELLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not any names in Service department
July 24, 2022

This is our second experience and has definitely not been like our first we will not be using them for anymore vehicles. I have a couple things that have to be fixed and have yet been done. Part was not orde More

by KRUSHING18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Ash
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden White
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Pete Mankins Nissan responded

Thank you for the feedback! We are sorry to hear that we didn't meet yours or our standards during this purchase. It seems like we fell short on communication in this case. All involved staff have met and discussed so this doesn't happen to future customers. When the service department came to me with a quote to fix the light in the rear I immediately approved the work to be done. We should have communicated internally on who was going to relay the information to you. We hope we can have another opportunity to show you the customer service we strive to give every customer. Thanks! -Kyle, GM

July 18, 2022

I paid them to fix an airbag light but the root of the problem never got fixed and I was out $319. Roundabout answers and confusing and unhelpful staff. More

by TWOPST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Marlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Pete Mankins Nissan responded

Hi! Thank you for the feedback. Our service department advised that the $319 repair may not solve the concern and that it was more than likely going to be more costly. The repair order states that you opted to try to fix it the less expensive way hoping it would solve the issue. After the repair we found that like we feared the less expensive repair didn't solve the issue. We reached out offering to help out with a discount to do the full repair to which you declined. Please feel free to reach out if you have more concerns.

July 14, 2022

Mr. Levy made the whole transaction very smoothly and answered all of our questions. Would definitely ask for him again by name. More

by Johnny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Gaylord
July 13, 2022

A little disappointed on how service went this time. Was charged for an issue that couldn't been duplicated and left with no fuel in vehicle. I understand if needing to pay for the time spent with vehic More

by BLAKE.SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ramsey
July 12, 2022

Very professional and courteous staff, and speedy service. Used a coupon for the Oil Change. More

by MANASCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy with a beard and glasses.
July 09, 2022

The service here is the best. The atmosphere was very comfortable and the staff professional. More

by WH9BRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2022

They were great fulfilling our need. James was very accommodating as were the ladies, I failed to get their names. The lady in the office near the waiting area was very helpful to. I was More

by dndsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruth Dye, Gayla Bradford, James Otwell
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