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Peruzzi Toyota - Service Center

Hatfield, PA

4.5
76 Reviews

76 Reviews of Peruzzi Toyota - Service Center

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March 11, 2025

Excellent service. Vehicle was finished when promised. Service people are a friendly and very knowelegable group. More

by lreinert1952
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ethan
Mar 11, 2025 -

Peruzzi Toyota responded

We're delighted to hear that our service team at Peruzzi Toyota provided you with excellent and timely assistance. Thank you for the kind words!

February 13, 2025

This was my first paid service after Toyota Care. Ethan did an excellent job taking care of our Sequoia. Peruzzi has certainly earned our business. Everyone there that I have come in contact with are More

by D_Newlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Irvin
Feb 13, 2025 -

Peruzzi Toyota responded

We're delighted to hear that Ethan and the team at Peruzzi Toyota made your first paid service experience a positive one. Thank you for trusting us with your Sequoia! We look forward to serving you in the future.

February 11, 2025

Attentive to work needed. Completed work as described in timely manner. Courteous and easy to work with. More

by sanmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 11, 2025 -

Peruzzi Toyota responded

Thank you for sharing your positive experience with Peruzzi Toyota! We're glad to hear our team was attentive and courteous during your visit. Drive safely until next time!

December 11, 2024

Closing the deal at peruzzi , I ask and was told any time my car going into the shop I get a loaner car at no cost. My vehicle had a recall, and they would not give me a car like they promised unless I paid More

by Cheif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Dec 16, 2024 -

Peruzzi Toyota responded

It's disappointing to hear about your experience with the loaner car promise. We strive for transparency and regret any miscommunication that occurred during your visit. We'd like to discuss this further and work toward earning back your trust in us, so please feel free to reach out at your convenience. Thank you, Nick Hartingh - Service Manager - (215) 997-1111

December 08, 2024

Recently, I visited the service desk and inquired about the cost of repairing my Toyota Tacoma; since I had been diagnosed with the problem before, I just needed a quote for the repair cost. The adviser be More

by zuchniakmarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Lindley
Dec 11, 2024 -

Peruzzi Toyota responded

I'm sorry to hear about your experience. We strive for transparency and it's disappointing that we couldn't provide the information you needed. Please reach out so we can address this issue directly and assist you further. Thank you, Nick Hartingh - Service Manager - (215) 997-1111

November 30, 2024

Ben always gives me excellent care for service and takes excellent care of my car and ne More

by Mcadogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in Service
Dec 02, 2024 -

Peruzzi Toyota responded

We are glad to hear that Ben has been great to work with. Thanks for trusting Peruzzi Toyota with your automotive needs!

October 23, 2024

Poor service from Charles @ peruzzi service team. Not at all helpful/welcoming. Worst experience ever. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles
Oct 23, 2024 -

Peruzzi Toyota responded

Nick, I'm sorry to hear about your experience with our service team. We strive for excellent customer service and it's disappointing to know we missed the mark here. Please reach out so we can address this situation directly and make it right for you. Thank you, Nick Hartingh - Service Manager - (215) 997-1111

October 12, 2024

Service is fine but pricing is very high. Dealer should think about some discounts for seniors. More

by Shirleyreinhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Irvin
Oct 15, 2024 -

Peruzzi Toyota responded

Shirley, thank you for choosing Peruzzi Toyota for your service needs. We appreciate your feedback on potential discounts for seniors and will share it with the team. Please let us know if there is anything else we can do for you!

September 21, 2024

This place is almost always very quick about routine jobs like inspection, and the services they offer, such as rides and shuttles are really handy sometimes. Prices for tires were competitive enough for me More

by reluctant driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 23, 2024 -

Peruzzi Toyota responded

Thank you for sharing your experience! We're glad to hear that our quick service and convenient amenities at Peruzzi Toyota met your needs. We appreciate your business and look forward to serving you again!

September 18, 2024

Great sales team and service department. Always satisfied with their work and customer service. I have purchased 5 cars from them. More

by jsnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Sep 18, 2024 -

Peruzzi Toyota responded

Thank you for your continued trust in Peruzzi Toyota! We're delighted to hear that both our sales and service teams have consistently met your expectations. We look forward to serving you again!

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