Peruzzi Nissan
Fairless Hills, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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pleasant experience I recently moved from CT and needed to turn in my leased car to Nissan. I was undecided on what my next vehicle would be. Dave Jones was my sales repr I recently moved from CT and needed to turn in my leased car to Nissan. I was undecided on what my next vehicle would be. Dave Jones was my sales representative and was extremely helpful in walking me through the process and providing directions to motor vehicle office. Dave was very professional and my experience was pleasant. More
Service plan ripoff. Purchased $1500 Peruzzi Premium service plan along with new Altima. Few months later had a flat tire. After numerous calls to Peruzzi, Service dept. c Purchased $1500 Peruzzi Premium service plan along with new Altima. Few months later had a flat tire. After numerous calls to Peruzzi, Service dept. claimed it was not covered. Purchased a new tire for $232.00. Just had the car serviced whereas the associate says the tire should have been covered but at this point there was nothing they could do. My advice don't buy service plans and don't have your car serviced at Peruzzi. Lynn Wise More
STAY AWAY!!! Rude Management and Service is a RIP OFF!! I can see that I'm not the only person with a complaint about the service department at this location. However, my difficult, sub-par service was comp I can see that I'm not the only person with a complaint about the service department at this location. However, my difficult, sub-par service was compounded by months of rental car fees and rude service management. I refuse to bore everyone with the details, but what I will say is that I had my vehicle brought here because it wouldn't start, after more than a month and $4,000+ spent my vehicle left STILL not starting. Once I took it to another certified Nissan dealer they fixed my vehicle only to show me and tell me that the original work that I paid for at the Peruzzi location had NEVER been done. The parts that they billed me for and claimed to have replaced were NEVER CHANGED. I had to pay for the EXACT SAME PARTS AND SERVICES at the other dealer. I have my old parts, I have a detailed account of all of the services work completed and I intend on pursuing this matter legally. I AM GOING TO SUE THE DEPLORABLE PEOPLE. I am out of over $12,000 and loads of pain and anguish. THEY WILL PAY FOR THIS. This place is crooked. The service department is the worse....STAY AWAY. More
Very Poor Customer Service Took my car in for an inspection and oil/filter change. Was told there was a slight oil leak and that they ordered a replacement oil valve, which was Took my car in for an inspection and oil/filter change. Was told there was a slight oil leak and that they ordered a replacement oil valve, which was under warrantee. I received a call informing me the part was in and that it would not take long to replace the part. I called and scheduled the appointment for Saturday, Sept. 10th, which was a few weeks away. Upon returning home from work on Sept. 9th, there was a phone message from Peruzzi Nissan cancelling my service appointment because the technician was not going to be in. Called back on Monday to reschedule and was told I could bring it in on Tuesday. I informed the girl that I work and I would need to use the shuttle service they provide. Arrived at Peruzzi Nissan at 7:15 am Tuesday and was promptly checked in. In addition to the warrantee work, the representative asked if I wanted my car run through the complementary car wash, which I said I did. I informed the representative that I needed to use the shuttle service. He asked that I take a seat in the waiting room and the shuttle driver would be in to get me. By 8:00 am I approached the service counter again asking two girls behind the counter about the shuttle. They looked at me like they didn't understand my question and didn't give any response whatsoever. One of the service representatives overheard me asking about the shuttle and told me he would call the driver directly and see where he was. Before I could return to my seat in the waiting room, the representative told me the driver was outside. Of course I knew he was outside since he was the same person taking the incoming cars for service to the back. Needless to say, I was 45 minutes late for work and I work just down the road from Peruzzi. Upon returning to Peruzzi that afternoon to pick up my vehicle, I was told by the service representative that my car was run through the car wash. When I went outside to my car, it was more than obvious that the car was not washed. More
Ripped Off by Service Department Funny how your dealership doesn't respond to any negative reviews on this page, I guess that's why you have only a 78% rating. If anyone doesn't like Funny how your dealership doesn't respond to any negative reviews on this page, I guess that's why you have only a 78% rating. If anyone doesn't like the service they receive you just wash your hands of it and push it to corporate. The bad service started with our initial phone call to make an appointment for 2 recalls. After the car was in for service we were told that the parts weren't in for our airbag recall. We were told that the people making the appointments were working there less than 90 days and weren't trained. So this means a second trip for that recall. We were told that one of the 2 screws was rusted and broke when they were unscrewing it in order to get to the part to be fixed for the recall. So after it broke what recourse did we have? It had to be fixed and we were told that this was our cost and were charged over $200 for a supposedly FREE recall! We were also told that this has happened before on other cars. Then shouldn't this be included in the FREE recall??? Also were told that all 4 of our tire's treads were getting low. This is after it was just inspected in August and there were no problems with any of the tires. This is precisely why we don't come here for service and NEVER will again. It is unfortunate that we can't go to our own mechanic for these recalls. There we know we do not get ripped off! More
The Place to go for Nissan Service We have 2 Rogues and Peruzzi is the only service department that we use for service. Why? Great service, work done right the first time and genuinel We have 2 Rogues and Peruzzi is the only service department that we use for service. Why? Great service, work done right the first time and genuinely nice people to deal with. More
Rogue Purchase Wonderful experience. No high pressure sales tactics. Plan to go back when I am in the market for another new vehicle. Telling the family they need to Wonderful experience. No high pressure sales tactics. Plan to go back when I am in the market for another new vehicle. Telling the family they need to go here. More
2nd Time as great at the First. This is the second car we have bought from Peruzzi Nissan and Jeff Irvin. We still have and love the 2010 Altima and feel we will have the same experi This is the second car we have bought from Peruzzi Nissan and Jeff Irvin. We still have and love the 2010 Altima and feel we will have the same experience with the 2016 Rogue. A fast pleasant experience and we know the service and follow up will be great! More
Excellent Fantastic experience. Would highly recommend this dealership to anyone looking to purchase a new vehicle. Kurt Reif and the other staff were great to Fantastic experience. Would highly recommend this dealership to anyone looking to purchase a new vehicle. Kurt Reif and the other staff were great to work with. More
OUTSTANDING! 4th Automobile purchased from the Perruzzi The Perruzzi Family of Dealerships is one of the most professional dealerships I have ever dealt with. 4th automobile purchased from them, that should The Perruzzi Family of Dealerships is one of the most professional dealerships I have ever dealt with. 4th automobile purchased from them, that should say something about them. From the Buick/GMC Dealership to the Nisssan Dealership, they can't be beat for their commitment to their customers. The Service Department in both the Buick/GMC and the Nissan Dealership are top notch. They truly jump through hoops to make what ever wrong right. My salesman Jeff Irvin is a true man of character! More