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Peruzzi Mazda

Fairless Hills, PA

not yet
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100 Reviews

140 Lincoln Hwy

Fairless Hills, PA

19030

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Showing 100 reviews

January 05, 2021

Great experience buying my car. Our salesman Nick was super knowledgeable and Sales Manager Larry and Steve in finance made it a quick and easy experience. Thanks Again! More

by FATHEROF3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Mycek
June 26, 2020

My son purchased his first car today. I called Steve last night to verify hours and he asked which car we were interested in. Told him we'd be there first thing today. We arrived and the salesman, Dou More

by Leslie
Recommend Dealer
Yes
Employees Worked With
Steve (Business), Doug Muro
May 09, 2020

7 weeks ago… I leased a CX-30 from “Peruzzi Mazda". I 7 weeks ago… I leased a CX-30 from “Peruzzi Mazda". I did so because they gave me the best price. Turns out... they also gave incredible customer se More

by paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas “Nick” Mycek, Theresa Vandertuyn, Steve Streng , Tom Kay
March 13, 2020

Great experience I was at several other dealerships throughout the day and my experience with Jake at Mazda was by far the best. I found their pricing transparent, pro More

by Tim W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
February 20, 2020

Poor Customer Service I test drove a used Mazda with Nicholas and he was very nice unfortunately as soon as Steve, the manager, stepped in it was all down hill from there. More

by zmac37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NICHOLAS, STEVE
April 22, 2019

Stay away I went to buy a car and this dealership got approved for me to finance it. So there was no reason for them to run my credit in four different plac More

by Nocar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Kay
Apr 25, 2019 -

Peruzzi Mazda responded

Dear Mr. Joseph Clark, In our prior conversation, we discussed how the Civic was priced and our Fair Pricing Strategy. We use a formula to price our used cars very competitively compared to the market so that the consumer gets the best price possible without the need of negotiating. That is the exact reason why you drove down from New York to look at this car. We did hold the vehicle for your trip, so it did not sell while you were in transit. While here you had the opportunity to purchase the vehicle, but you elected not to because of insurance reasons. We gave you every opportunity to purchase the vehicle at a Fair price, however by the time you reached back out to us, the vehicle had sold. We gave you a courtesy call to inform you that the vehicle had sold, we did not want you to make another trip out and the vehicle not be here. I am very sorry you lost out on the opportunity to purchase the Civic. If there is anything we can help with in the future, please do not hesitate to reach out. - Peruzzi Mazda Management

Apr 25, 2019 -

Nocar responded

That is definitely not how things happen , but you need to make yourself look good . Monday night at 7:30 the car was looked at and talked about. Tues by 2:30 in the afternoon insurance was gotten for it and you were notified. Very Disrespectfully the words “we do not take deposit and it’s first come first serve” because you were showing it at another dealership at 6. It was not sold until Thursday. No one said it wasn’t a fair price , At least be honest on how the matter was actually handled and you should let people know that if there going to finance that your going to ruin it all over the world and it going to tank. After an approval there’s no reason to keep running it. I checked into this matter in depth after I was alerted on my credit. Also no phone calls were made on your part about the car being sold .

Apr 26, 2019 -

Peruzzi Mazda responded

We could go back and forth all day Joseph. I’m sorry you feel disrespected. We try our best to give everyone the best customer experience possible. Unfortunately, in the Internet age, people miss out on used cars all the time when they don’t pull the trigger. After you hesitated Monday, and the second customer didn’t buy the car Tuesday, we called you on Tuesday, April 16th 7:27pm to ask if you wanted the car. We called again on Thursday, April 18th at 8:56am. Plus the 15 texts sent from our system. Just to touch on the credit side of things. You have good credit, you were approved, and banks competed to get you the lowest rate. I’d guess you’ll have no problems getting lenders to give you a loan because you shopped for this car first. Good luck in your car search. Respectfully, Tom Kay, New Car Manager.

January 02, 2019

Safety Recall Services for Mazda CX-9 Rob Savidge ensured that the process was smooth and he was clearly customer focused. Rob gets 5 Stars vs. the first guy's 1 rating. During the first a More

by Jim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Savidge - all of the ratings reflect my interaction with Rob
Jan 03, 2019 -

Peruzzi Mazda responded

Jim, Thank you so much for this 5 Star Review and wonderful endorsement! We are so happy to hear you were pleased with your experience at our Service Department and greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Mazda Management

November 19, 2018

Rude, unknowledgable staff This has been the worst car buying experience. While the salesman was ok, the used car manager had no idea what he was doing. When it was time to tran More

by Jkiefer27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry
September 23, 2018

Slimy & Sleazy Sales Tactics Went in to see car, agreed upon a deal, got buyers order & while at the dealership I called my credit union, I was already pre-approved for all financ More

by Mark D
Customer Service
Recommend Dealer
No
Employees Worked With
Doug Muro
July 09, 2018

Lied to , rudely treated , hung up on ! This place is a sham they will lie to get you in the door but won't honor the agreements they make I was lied to by multiple staff members then rudely More

by Gmarzulli
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis , Eric , Nas
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