Peruzzi Mazda
Fairless Hills, PA
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Great experience buying my car. Our salesman Nick was super knowledgeable and Sales Manager Larry and Steve in finance made it a quick and easy experience. Thanks Again! super knowledgeable and Sales Manager Larry and Steve in finance made it a quick and easy experience. Thanks Again! More
My son purchased his first car today. I called Steve last night to verify hours and he asked which car we were interested in. Told him we'd be there first thing today. We arrived and the salesman, Dou last night to verify hours and he asked which car we were interested in. Told him we'd be there first thing today. We arrived and the salesman, Doug Muro had the car out front waiting for us to test drive. Doug knew this car inside and out, so much knowledge and a fine gentleman. He made my son feel so comfortable. Offered us space so we could speak with our son. No pressure, very laid back. We agreed to purchase, we then met Steve in financing. Again the same, very laid back, yet very professional and down to earth made all of us feel welcome. Highly recommend this Mazda location. I cant say enough about our experience. Thank you Doug and Steve!!!! More
7 weeks ago… I leased a CX-30 from “Peruzzi Mazda". I 7 weeks ago… I leased a CX-30 from “Peruzzi Mazda". I did so because they gave me the best price. Turns out... they also gave incredible customer se 7 weeks ago… I leased a CX-30 from “Peruzzi Mazda". I did so because they gave me the best price. Turns out... they also gave incredible customer service. I see some negative reviews on this page and can't believe it. The experience was so good, that I went back weeks later and leased a CX-9 for my wife. We leased our CX-9 on a Monday, and purchased a used vehicle (for our son) on Saturday of the same week. Over the course of 7 weeks... our family transacted 3 vehicles with PeruzzI, and I couldn’t recommend them more… they were amazing! No pressure, no hassle, best price and such friendly service. I highly, highly, highly recommend them! A special thanks to Nicholas Mycek (our product specialist), Tom Kay (our new car manager), Theresa Vandertuyn (Internet Sales) and Steve Streng (Finance & Insurance). They were all great! We no longer dread car shopping… it was well worth the trip from New Jersey too. Grateful, Paul #CX-30/CX-9/Subaru-Impreza More
Great experience I was at several other dealerships throughout the day and my experience with Jake at Mazda was by far the best. I found their pricing transparent, pro I was at several other dealerships throughout the day and my experience with Jake at Mazda was by far the best. I found their pricing transparent, process clear and honest and overall I felt like my time was valued. Highly recommended. More
Poor Customer Service I test drove a used Mazda with Nicholas and he was very nice unfortunately as soon as Steve, the manager, stepped in it was all down hill from there. I test drove a used Mazda with Nicholas and he was very nice unfortunately as soon as Steve, the manager, stepped in it was all down hill from there. I researched the vehicle I drove extensively and had questions and Steve made it seem like I was an idiot and knew nothing. The only thing he wanted to ensure was that I purchased the most expensive warranty. Once I made it clear I was not interested in a bumper to bumper warranty his mood changed and said well it looks like your not really set on this car so why don't you think about it and come back. I later found a new Mazda at North Penn for a great price and they were absolutely terrific! Great customer service and after I said I was not interested in an extended warranty, they never brought it up again. More
Stay away I went to buy a car and this dealership got approved for me to finance it. So there was no reason for them to run my credit in four different plac I went to buy a car and this dealership got approved for me to finance it. So there was no reason for them to run my credit in four different places. They tanked my credit by running it so many times. It was highly unnecessary. Now I have to wait 90 days before I can get approved for any kind of a loan. And on top of that I didn’t even get the car. I was told it was first come first serve even though I was willing to give a down payment to hold the car. Unless you’re going with cash or took a loan from your own bank stay far away More
Safety Recall Services for Mazda CX-9 Rob Savidge ensured that the process was smooth and he was clearly customer focused. Rob gets 5 Stars vs. the first guy's 1 rating. During the first a Rob Savidge ensured that the process was smooth and he was clearly customer focused. Rob gets 5 Stars vs. the first guy's 1 rating. During the first appointment, the parts were not in so I made the trip to the dealership for nothing. Also, the service rep tried to say that I needed additional work on my car. If Rob had not intervened, I would have gone to another Mazda dealership for the Safety Recall service. More
Rude, unknowledgable staff This has been the worst car buying experience. While the salesman was ok, the used car manager had no idea what he was doing. When it was time to tran This has been the worst car buying experience. While the salesman was ok, the used car manager had no idea what he was doing. When it was time to transfer the the title of my trade-in, they returned and told me that because the car was co-owned by my ex-husband, they couldn't transfer the title without him present. The co-ownership is indicated on the title by OR, not AND, which means only one of us need to be present to sign the title over. While speaking with the used car manager about this, he refused to look at dmv.org which has the guidelines for this nor did he pay any mind to the emails from my lawyer concerning this matter. Larry admitted that he has never dealt with this issue before and the person they use for titling isn't available on weekends. He then told me to leave the store?!?! I was just about to write them a check for nearly $20,000 and now I'm being told to leave the store because Larry lacked the communication skills needed to be able to talk this issue out? Ridiculous. I would never give my money to a company that hires such unknowledgeable and rude employees. When I called back today to speak to Larry’s superior, he lied to him about what happened...wouldn't really expect much more from a used car salesman, though. Par for the course. This place is sleazy and I would not recommend it to my worst enemy. More
Slimy & Sleazy Sales Tactics Went in to see car, agreed upon a deal, got buyers order & while at the dealership I called my credit union, I was already pre-approved for all financ Went in to see car, agreed upon a deal, got buyers order & while at the dealership I called my credit union, I was already pre-approved for all financing, sent over buyers order & called my insurance company & added car to my policy. They tried to get me to use one of their finance companies but told them I wasn't interested in theirs since I was already approved. After going thru all this they tell me they don't accept down payments on a used vehicle & that the car will still be offered to anyone who walks thru the door after I leave. So I tell them I want it, it's sold, I'll bring them the check Monday morning as that is when the loan dept can cut check. I leave & then get an email couple hours later that says they sold the car to someone else who came in and did "everything" today. In other words they used their finance company which more than likely benefits them more financially than me bring in my own cash. This dealership has no loyalty to a customer just the money. Very slimy & sleaze tactics to sell a car out from under someone after a deal has been agreed upon. DO NOT RECOMMEND THEM!!! TAKE YOUR BUSINESS ELSEWHERE!!! More
Lied to , rudely treated , hung up on ! This place is a sham they will lie to get you in the door but won't honor the agreements they make I was lied to by multiple staff members then rudely This place is a sham they will lie to get you in the door but won't honor the agreements they make I was lied to by multiple staff members then rudely handled on the phone before being hung up on ... These people have no integrity !!! More