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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
654 Reviews

654 Reviews of Perrysburg Auto Mall - Service Center

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October 25, 2024

The staff is always very pleasant and helpful. They explain things to you and keep you updated on the progress of your vehicle. More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Young
Oct 28, 2024 -

Perrysburg Auto Mall responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Cronin Buick GMC of Perrysburg and we hope to see you again.

October 24, 2024

Fast easy helpful and friendly. Oil changes are seamless. My salesman was the best of all More

by BARBMACKRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Great Service. I have five GM vehicles, and they all get maintenance performed at PERRYSBURG AUTO MALL!! More

by MPEREZ35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Poggemeyer
Oct 26, 2024 -

Perrysburg Auto Mall responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 23, 2024

Carl in the Wreck Center was so helpful. Picked the car up today and everything was great! Thank you for all of your help! More

by jshaffert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl In the Wreck Center
Oct 25, 2024 -

Perrysburg Auto Mall responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2024

Always professional, talented, courteous, friendly and competent. Never had a bad experience with my VWs More

by KKOCHER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Perrysburg Auto Mall responded

Thank you for choosing Cronin Buick GMC of Perrysburg as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

My first time to this dealership. Matthew Ovens was very kind and very professional, Recommended! More

by marygarcia1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in Finance Dept
Oct 25, 2024 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for taking the time to leave a review.

October 21, 2024

Nathen McDanel was extremly professional in providing an excellant service experience. He accomodate my schedule needs by providing a complimentary loaner vehicle and was very efficient in getting my car s More

by RTHOMP1057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathen McDaniel
Oct 25, 2024 -

Perrysburg Auto Mall responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2024

Usually I am very pleased with the visit, this time I was not. The report showed my tire pressure was at 35 each tire that was not accurate when I drove out my back 2 tires were at 30 front 2 were at 31. I h More

by alvarezfamily11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No contact
Oct 26, 2024 -

Perrysburg Auto Mall responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (419) 874-4331 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 20, 2024

Device took over two hours for simple oil change. Service advisor didn’t seem to know her job. Service manager was was rude and insulted me More

by TONYDWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Cunningham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debra Poggemier
Oct 23, 2024 -

Perrysburg Auto Mall responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (419) 874-4331 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 19, 2024

Awesome service team. Everyone is friendly and communicates clearly. I haven’t had any problems after services, ever, which has happened to me at multiple other service pr More

by Rekyu3D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Three lovely ladies at the service garage… I’m so sorry, it takes me a few tries to learn names
Oct 24, 2024 -

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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