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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
799 Reviews
Call Service Center (419) 874-4331

799 Reviews of Perrysburg Auto Mall - Service Center

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March 25, 2024

Perfect experience! Love the service here. These words make it so I got to fifteen word minimum. More

by DAVEF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 29, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 23, 2024

Polite friendly service. Maintenance service group was helpful. A wash would be a nice added gesture. More

by KDBELL212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2024

I made an online appointment and got a confirmation email, but the service department did not have the appointment scheduled and questioned me about the appointment. They were, however, able to get my More

by wmmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 25, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 22, 2024

Could'nt ask for better sevice! Was not there long at all. They were very nice. More

by ALEXFADELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Mar 25, 2024 -

Perrysburg Auto Mall responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2024

Kieth is excellent at his job. 5 star service. I actually enjoy stopping in for an oil change. More

by PIEGUYLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! We hope to be of service to you again in the future. Best wishes, Cronin Buick GMC of Perrysburg

March 21, 2024

Sam In the service dept was awesome. Deborah not so much bc I had to order my parts and then call to schedule an appt. She seemed like she didn’t wanna help. Sam was amazing More

by amandawise1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
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Mar 24, 2024 -

Perrysburg Auto Mall responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 874-4331 when you have a chance. Thank you, and we look forward to hearing from you.

March 20, 2024

Staff was friendly and helpful and explained what needed to be done , Needed repairs was done quickly and the car wash was an added bonus More

by rmzeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Mar 22, 2024 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2024

Excellent, timely service. Ronnie in service Explained options/choices for tire replacement or repair well. More

by CAROL.ANNESSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie service
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Mar 22, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2024

GMC Service was great! Great staff! I do enjoy the Service recommendation packet so I know what services are needed next round. More

by Sammie Osborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb,John,Jessica
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Mar 22, 2024 -

Perrysburg Auto Mall responded

Sammie, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Cronin Buick GMC of Perrysburg

March 20, 2024

I appreciated real time updates and review of vehicle issues. The gentlemen were engaged and helpful. More

by christine23mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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