Perrysburg Auto Mall - Service Center

We had car towed with a flat. The on call service was fine. The tire needed to be ordered which was fine; however, per the usual, no loaner was available although Volvo advertises The on call service was fine. The tire needed to be ordered which was fine; however, per the usual, no loaner was available although Volvo advertises this is as a standard benefit of having a Volvo. I was told the tire would be in Monday. I called to follow up multiple times after not hearing anything for almost a week. On Thursday morning I called and was told the tire wasn’t in. I called back again Thursday afternoon and was told that there was an inventory mistake and the tire had been there for a week. So they fixed the tire. We came in the next morning to pickup the car and it was filthy, and there was adhesive or something all over the rim over the affected tire. So to summarize: yet another visit where no loaner was available. Car was way dirtier than it was when delivered. Had to wait a week to get the car back even though part was in Monday. More

Computer was not updated to reflect service on this vehicle as I continue to receive notices on low oil life. Feel $100 charge for an oil change is outrageous. Lastly, was told cat would be washed and vehicle as I continue to receive notices on low oil life. Feel $100 charge for an oil change is outrageous. Lastly, was told cat would be washed and it definitely was not as even confirmed by salesperson. More

Battery and alternator replacement were completed as requested. Also requested a DEF refill as DEF showed 400 miles until it wouldn’t start. Tech note stated that the DEF tank was full and regenerative requested. Also requested a DEF refill as DEF showed 400 miles until it wouldn’t start. Tech note stated that the DEF tank was full and regenerative warning was reset. Light immediately came on and i had to drive another 150 miles until i got home. Put 2.5 gallons into DEF tank and it still wasnt full. Light went out right away. I called the dealership to ask if the tank was actually checked to see if i still had a diagnostic issue and never received a call back. More

Great car dealer and the service is top rate as well. I highly recommend this quality group of dealers. I highly recommend this quality group of dealers. More

Can runs great! Love the app that lets you pick and choose exactly what work you approve, so much easier to understand. Guys were great, thank you! Love the app that lets you pick and choose exactly what work you approve, so much easier to understand. Guys were great, thank you! More

Quick and easy. Was especially impressed with the timing, they said it would be done the same day, and it was. Our VW bug has always and will always be serviced at Was especially impressed with the timing, they said it would be done the same day, and it was. Our VW bug has always and will always be serviced at Perrysburg Auto Mall, they are all the best you could ask for. Thanks More

Quick and efficient! Friendly and professional! Would highly recommend to anyone needing service done in the area Friendly and professional! Would highly recommend to anyone needing service done in the area More

Very satisfied, my husband took the car in for me and I appreciated that they asked him to call me for clarification on what was needed. appreciated that they asked him to call me for clarification on what was needed. More

This was the first time I was here for service. I previously went to BG Cronin. This place is of course much bigger and nicer. Plus you actually have new trucks that I can look at. The staff were v I previously went to BG Cronin. This place is of course much bigger and nicer. Plus you actually have new trucks that I can look at. The staff were very friendly and helpful and it’s closer to my house. Win win! More