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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
656 Reviews

656 Reviews of Perrysburg Auto Mall - Service Center

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December 17, 2023

Have always serviced my car at this service center with excellent service. This last time, I did not feel that the staff showed as much interest in me as a customer. Just not as friendly and seemed preoccu More

by mpine2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe the shuttle driver
Dec 19, 2023 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2023

Great experience getting our Passat repaired. Communication with service department was the best. Phone calls were returned and full explanations provided as to what repairs were necessary, why, More

by ROBERTS.2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Young
Dec 18, 2023 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 13, 2023

I have been bringing my car to Perrysburg Auto Mall for years. The employees have always gone above and beyond with the maintenance and repairs on my car making sure it is running perfectly. Thank you. More

by elderp
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Schinhari
Dec 15, 2023 -

Perrysburg Auto Mall responded

Thank you so much for your positive comments about Cronin Buick GMC of Perrysburg! We sincerely value your business and look forward to your next visit!

December 08, 2023

Ronnie was extremely helpful and when my husband got covid, and we couldn't pick up the vehicle, he found a way to get it to us. When other shops don't return calls and have no customer service, it i More

by PENZINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie in service
Dec 12, 2023 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you have any further questions, please give us a call. We're always happy to help!

December 08, 2023

Great personal service from their team. Great communication and also the speed of the repair was phenomenal. Sometimes auto repair places can take a very long time. Perrysburg Auto Mall More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember her name, but she was the one who communicated with me
Dec 12, 2023 -

Perrysburg Auto Mall responded

Dan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2023

Nathan, Ronnie and the service technicians have been nothing but kind to me. They have been super helpful in Trying to figure out the problem of my car. I certainly appreciate everything they’ve don More

by DLHEFFLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Ronnie. One of the gals that answer the phone, but I did not get her name. She made sure that Nathan got my message/phone call
Dec 09, 2023 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

December 07, 2023

'Nathan has ben helpful in difficult situations with regards to the frequent problems with my Volvo. The basic flaw seems to be more about the initial engineering of the car. While I won't buy another More

by beemanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in the service department
Dec 09, 2023 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2023

very helpful, completely professional did exactly as the said. i appreiciate how quickly they completed the work. Thank you More

by MRBUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Schinhari
Dec 09, 2023 -

Perrysburg Auto Mall responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

December 07, 2023

I keep getting shoed out the side door without paper work or a signature, is this normal practice? I'm starting to think my car isn't even getting serviced. More

by kurtbusch22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Candy
Dec 09, 2023 -

Perrysburg Auto Mall responded

Hi, we would like the opportunity to address your concerns. Please reach out to us directly at (419) 874-4331 when you have a chance. Thank you, and we look forward to hearing from you.

December 07, 2023

Always took good care of us since this is our 4 car we bought at this dealership . More

by Dirk Fenimore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb n John in the service department are very knowledgeable and considerate
Dec 09, 2023 -

Perrysburg Auto Mall responded

Dirk, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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