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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
656 Reviews

656 Reviews of Perrysburg Auto Mall - Service Center

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January 18, 2024

Jessica awesome! Tech did not inflate tires to proper pressure, even though one of the things I had done was a flat tire and tire rotation. Left them 35, 35, 35, and More

by RFR76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Wilson- was great!
Jan 20, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (419) 874-4331.

January 18, 2024

Excellent service, kind people. On time, did what they said they would do. Very pleasant experience! More

by jkwpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Schwiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 17, 2024

Carl at the Wreck Center & Ronnie at The Service Center were very helpful, explanatory and efficient! More

by SWILSON6556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Schwiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

We had a small rear accident of our VW atlas. Perrysburg automall got us in quickly and did a FANTASTIC job! You would never be able to tell about the previous damage. More

by Julia J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron yockey
Jan 20, 2024 -

Perrysburg Auto Mall responded

Julia, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2024

my problems were not addressed properly. I told him my window goes down when you push the button up, He told me you should see my wife's car. The radio turns off after being in the car fo More

by coralreeftoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Cook
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ort
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Mcdaniel
Jan 19, 2024 -

Perrysburg Auto Mall responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Here at Cronin Buick GMC of Perrysburg, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (419) 874-4331 to discuss ways we can better serve you in the future.

January 16, 2024

I was seen quickly, given a reasonable quote, the work was completed well within the time promised and everything was great More

by daquax7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Jan 20, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2024

Great Service. This was a wonderful experience. Personnel were very friendly and took care of our auto needs. More

by GMCRich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

January 10, 2024

Dealership is friendly, service is great, easy to get an appointment, work was done quickly. More

by tmsschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 14, 2024 -

Perrysburg Auto Mall responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Cronin Buick GMC of Perrysburg

January 01, 2024

The Perrysburg Auto Mall made the car shopping process easy and low pressure. Matt was excellent at guiding me toward the right vehicle for me without making things feel forced. They have a wide variety o More

by Lucas Krist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Perrysburg Auto Mall responded

Lucas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 28, 2023

Jeff Trobaugh was a pleasure to work with when we bought the new vehicle. and your scheduled maintenance service has been exceptional. My daughter just bought a new vehicle from Jeff on 12/23/23. More

by johnsond0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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