654 Reviews of Perrysburg Auto Mall - Service Center
Ronnie was awesome. He was professional, kind, thorough and listened. He was very respectful and pleasent to talk to. I very much enjoyed this service appt because of Ro He was professional, kind, thorough and listened. He was very respectful and pleasent to talk to. I very much enjoyed this service appt because of Ronnie. He was swift in the process. More
Scott, Brandon, Candy – oh my! What a powerhouse trio! These three are absolute rock stars, the dream team of sales, and no words can truly express just how much they mean to our f What a powerhouse trio! These three are absolute rock stars, the dream team of sales, and no words can truly express just how much they mean to our family. Brandon always keeps our best interests at heart, making sure every decision aligns perfectly with what matters most to us. Candy is a force to be reckoned with – fierce, unstoppable, and on fire when it comes to crunching those financials. And then there’s Scott! Crafted by the gods themselves, he’s a perfect blend of humor, integrity, honesty, knowledge, laughter, love, and reliability. This isn’t just a VW team; it’s the team – the reason customers like my family, friends, and employees keep coming back to the Automall of Perrysburg. Scott, Brandon, and Candy, you’re the heart of this place, and I am endlessly grateful for everything you do, not just for my family, but for everyone I send to you. More
Really happy with the paint job / repair. From quote to getting the job scheduled and done it couldn’t have been more straight forward. Car looks great! From quote to getting the job scheduled and done it couldn’t have been more straight forward. Car looks great! More
I scheduled service for an oil change and tire rotation. When I arrived, the service representative said they scheduled my vehicle for the 30, 000 mile service. I told him that that was supposed to be compl When I arrived, the service representative said they scheduled my vehicle for the 30, 000 mile service. I told him that that was supposed to be completed the previous visit. Moving forward, that same representative questioned why I wanted to do an oil change at 5, 000 miles. I respoded with, " because the service needed light is on. Plus, it's been 10,000. Did they not reset it the last time it was in for service because an oil change was supposed to be done with the 30, 000 mile service as well." I never really got an answer for that one, but he did confirm that the 30, 000 mile service was completed. As if that doesn't instill a lot of confidence, I went to check out and asked about the paint correction pens I ordered the last time I brought my vehicke in fir service and hadn't heard anything. The service clerk walked me over to the parts department, which I was not told to walk over there when I initially requested to order the paint correction pens. Long-story short, thepens have been sitting there for 3 months and didn't no one bothered to call me! To be fair, the parts department was unaware the they were ordered asthe service departmentplaced the initialorder. However, I am not happy that the parts manager overheard the conversation and didn't even come our of his office. So, when asking if i would recommend this dealership for service, absolutely not! I'm not confident with their work and I have to check to make sure they do their job! More
Guy at the service desk was funny & helpful! I was in and with my oil change in under 45 mins. Always appreciate the car wash too! I was in and with my oil change in under 45 mins. Always appreciate the car wash too! More
Got a good deal on a nice used vehicle. Sales person was very helpful and ice. Sales person was very helpful and ice. More
I just made my third vehicle purchase from Perrysburg Auto Mall, and I couldn’t be happier! This was my second time working with Eric Kudas, and as always, he delivered an outstanding experience. Eric we Auto Mall, and I couldn’t be happier! This was my second time working with Eric Kudas, and as always, he delivered an outstanding experience. Eric went above and beyond to make sure I got the perfect vehicle that met my needs, and the whole team was professional, friendly, and efficient. The service here is consistently top-notch, and I always feel valued and appreciated as a customer. If you’re looking for an stress-free car buying experience, I highly recommend Perrysburg Auto Mall. Make sure to ask for Eric Kudas and Matt Cunningham! More
Great experience! ! Everyone was very helpful. Looked over several vehicles while I was waiting for service. Scott was very helpf!! ! Everyone was very helpful. Looked over several vehicles while I was waiting for service. Scott was very helpf!! More