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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
656 Reviews

656 Reviews of Perrysburg Auto Mall - Service Center

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January 29, 2024

Service at the Perrysburg Auto Mall is always prompt, comfortable, and fairly priced. I also had the opportunity to interact with the sales department to ask some questions about an upcoming lease end an More

by DVWINK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Micham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2024

The service staff was great, and as always Deborah was awesome! I also spoke to my salesman, he was very informative. More

by DANMARTIN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2024

Debbie always makes us feel very important. She remembers us and cordially greets us every time that we are there. More

by STEVENHALSEY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Poggemeyer
Jan 31, 2024 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you're ever in need of more help, please let us know!

January 27, 2024

The dealer and service center attended to the needs of the customer. Very friendly and helpful staff . More

by KUJAWANEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 26, 2024

The service representatives for Volkswagen are amazing. I love Keith and his team. Thank you! More

by KHOWARD617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Young
Jan 30, 2024 -

Perrysburg Auto Mall responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2024

You didn't fix radio, have light issues now, didn't have before need fixed More

by ghtanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 30, 2024 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 22, 2024

Deb in GMC Service handled my issue and communicated to me promptly! Great experience. Thanks More

by DANMARTIN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Poggemeyer
Jan 25, 2024 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2024

Appointment was on time and services were done quickly, within an hour. Waiting room is comfortable and clean. Service advisor greeted me at the car when I pulled in and was very polite. More

by BREEBREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service dept at the middle desk
Jan 23, 2024 -

Perrysburg Auto Mall responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 19, 2024

They sid a very good job. Even wash the car. Good deal. I will go back to them again no peoblem. More

by bbaltes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No sure.
Jan 23, 2024 -

Perrysburg Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 18, 2024

Always great to deal with, went above and beyond to make me a satisfied customer. Will be returning! More

by Nicholasangel207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in service
Jan 22, 2024 -

Perrysburg Auto Mall responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin Buick GMC of Perrysburg and we hope to see you again soon!

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