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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
656 Reviews

656 Reviews of Perrysburg Auto Mall - Service Center

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February 14, 2024

OMG ~ Excellant sales and service Mostly dealt with the awesome service department Car was washed More

by ddpoggem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Keith and Ronnie and Beautiful Ashley
Feb 17, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2024

Great personnel, great service, great dealership! I can always depend on great service and friendly employees. More

by kjnhlfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in the service department is always so kind
Feb 17, 2024 -

Perrysburg Auto Mall responded

Thank you so much for your positive comments about Cronin Buick GMC of Perrysburg! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2024

I clearly asked what the health of this car was when I purchased it at an inflated price! Made two payments and it has some health problems……makes me wonder what we’re in for! Service advisor was a littl More

by RSIMON001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Vogelsong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Perrysburg Auto Mall responded

Rsimon001 Sorry to hear about your issues on your car you just bought. I'd like to know more and help out anywhere I can. I am going to have Brandon Vogelsong reach out to you for more information. Have a great day and thank you for letting us know.

February 13, 2024

I have had great experiences with their sales team and Scott Cooke ( I have bought four cars from him). My service experience - they are very hard to get on the phone, typically my husband has to make More

by carlydraeger
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in VW Service
Feb 14, 2024 -

Perrysburg Auto Mall responded

Carly, I am sorry to hear about the issues you and your husband are have with your Atlas. I am going to have Scott reach out to you so we can try and find a resolution for your issue. Thank you for letting us know. Ryan

February 11, 2024

Amazing crew. Always finished in a timely fashion. Considerate professional and friendly greeting and departure. More

by cjenmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus White
Feb 13, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 05, 2024

I took my car in for routine service. A serious oil leak was discovered that would have cost over $1,000 to repair. Keith, my service advisor, determined that the repair was under warrant More

by Jim N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Y.
Feb 09, 2024 -

Perrysburg Auto Mall responded

Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2024

Nice people who answered all my questions. Not only took care of the recall but also did a free inspection and texted me what needed done to see if I wanted them to do it so it could still be More

by wrdbrd42
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

February 04, 2024

Service was excellent. I have an issue with my tires losing air. They looked into it very closely attempted to fix, but was unsuccessful. They didn’t end up charging me for More

by rrosesmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 08, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (419) 874-4331.

February 03, 2024

They do a very good job and take there time and answer any questions you might have More

by LUISRAMIREZ2127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

February 02, 2024

I was very impressed with the Volvo service department. Everyone I had interacted with was informative and friendly. They took the time to understand the issue I was having with my car. I was happy with my More

by Jennifer23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Jeff
Feb 05, 2024 -

Perrysburg Auto Mall responded

Wow, we're glad you had such a wonderful experience with us! Thank you again for choosing Cronin Buick GMC of Perrysburg and we hope to see you again.

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