Perrysburg Auto Mall - Service Center

Friendly and was not pushy about all the services Even washed my car! Had it parked in front when they were done. washed my car! Had it parked in front when they were done. More

Good service, courteous, accommodating, prompt service,,,,,,,,,, In a brief, I will recommend this dealer to anyone service,,,,,,,,,, In a brief, I will recommend this dealer to anyone More

Front desk associate that assisted me was very kind and helpful. He explained the services that were provided and of course the cost. helpful. He explained the services that were provided and of course the cost. More

Great Service and they always look out for what is coming up next to help maintain my car. I am on Car three from the Team here, all around GREAT. up next to help maintain my car. I am on Car three from the Team here, all around GREAT. More

I have taken and purchased my last 3 vehicles with this dealership. I have always been very satisfied with the quality of the service. dealership. I have always been very satisfied with the quality of the service. More

I typically have no issues servicing my vehicle but this last time was a very poor experience. It took 2 hours and 22 minutes to get an oil change. I dropped my car the night before so there was no excuse, last time was a very poor experience. It took 2 hours and 22 minutes to get an oil change. I dropped my car the night before so there was no excuse, however, when I showed up to pick up my car, they immediately morphed into excuse mode. “Technicians called off” was the excuse. That is not my problem. The dealership needs to account for staffing issues. Its ’People-Management 101’. They also need to be trained on how to communicate with customers. A simple call to set expectations on the delay would have been nice. My family almost missed my son’s hockey game in Michigan because of this. Needless to say, it was a stressful drive up North, and Cronin was a hot topic of conversation. More

First time customer. Will continue using the service department. Quick, complete and fair price. Waiting room very comfortable. Will continue using the service department. Quick, complete and fair price. Waiting room very comfortable. More

$400 plus charge to “update software” and problem still not fixed. After researching for 30 minute I found a fairly common cause of our issues, which was never brought up my service tech/manager. I know not fixed. After researching for 30 minute I found a fairly common cause of our issues, which was never brought up my service tech/manager. I know enough about mechanics to feel like the service provided was….well I’m not even sure anything was actually done. More

Was hoping the small personal attention from BG would follow. It did not. I never felt like I was getting swindled there. I def felt that way here and will not be back. I asked for an oil change and follow. It did not. I never felt like I was getting swindled there. I def felt that way here and will not be back. I asked for an oil change and for my tire to be checked. A text was sent suggesting $1,000 worth of "urgent" matters, none of which were urgent, and there was no mention of my tire, that it was repaired, needed to be replaced, or what may have caused the issue. More

Deb P. is the best and the cashier pointed out I had GMC points to use! is the best and the cashier pointed out I had GMC points to use! More