Perrysburg Auto Mall - Service Center

Could'nt ask for better sevice! Was not there long at all. They were very nice. Was not there long at all. They were very nice. More

Kieth is excellent at his job. 5 star service. I actually enjoy stopping in for an oil change. 5 star service. I actually enjoy stopping in for an oil change. More

Sam In the service dept was awesome. Deborah not so much bc I had to order my parts and then call to schedule an appt. She seemed like she didn’t wanna help. Sam was amazing Deborah not so much bc I had to order my parts and then call to schedule an appt. She seemed like she didn’t wanna help. Sam was amazing More

There has been a lot of things that needed urgent repair, yet did not align with the gm owners manual for service intervals. We do not have a severe use case. Kids, family long distance, not a lot of stop yet did not align with the gm owners manual for service intervals. We do not have a severe use case. Kids, family long distance, not a lot of stop and go. Secondly I asked the dealer to pull up their records on my vehicle(since I have taken it to this dealership before- different location now). They could tell me I had hvac lines replaced, but no record of transmission work. They told me they never worked on my transmission. I had to provide them a copy of repairs performed in June 2020 for the same hard shift issue. They also promised me that the p0711 code and wire harness would fix the hard shift between 1st and 2nd and 2nd to 1st. It has not. 3 times I have had a hard shift since picking up the vehicle. Finally I requested photographs of fluid and transmission pan magnet to see about clutch material. I was told they would, but still waiting to get the photo. I asked about tsb, and got a few, but they failed to mention strut tsb and I was told only dealers have the MagneRide struts, which only last 50k or so until you get a seal leak. Positive. Rick the shuttle driver was excellent. Friendly and a great service. More

Staff was friendly and helpful and explained what needed to be done , Needed repairs was done quickly and the car wash was an added bonus to be done , Needed repairs was done quickly and the car wash was an added bonus More

Excellent, timely service. Ronnie in service Explained options/choices for tire replacement or repair well. Ronnie in service Explained options/choices for tire replacement or repair well. More

GMC Service was great! Great staff! I do enjoy the Service recommendation packet so I know what services are needed next round. Great staff! I do enjoy the Service recommendation packet so I know what services are needed next round. More

I appreciated real time updates and review of vehicle issues. The gentlemen were engaged and helpful. issues. The gentlemen were engaged and helpful. More

Friendly and helpful from the time I came in until I picked up my GMC Acadia. I had an oil change. picked up my GMC Acadia. I had an oil change. More

Service was easy to schedule online and there were many times available. Nathen, the service tech, was super friendly! times available. Nathen, the service tech, was super friendly! More