796 Reviews of Perrysburg Auto Mall - Service Center
This dealership is a trusted friend . I've been coming here for New Cars and Service since 2008 . Have always received great service and its even gotten better in recent years . I've been coming here for New Cars and Service since 2008 . Have always received great service and its even gotten better in recent years . More
This was my first visit to the service department of this dealership. I brought my truck in and informed the staff that I had an appointment with a representative. They said he would be with me shortly. Afte dealership. I brought my truck in and informed the staff that I had an appointment with a representative. They said he would be with me shortly. After about five minutes, he approached my truck and mentioned that anyone could have assisted me. When it was time to pick up my vehicle, I was told that the issues I had were resolved. However, that was not the case. The truck was returned to me in worse condition than when I dropped it off, the car wash was very poorly done. More
Chris was an excellent salesman and went above and beyond to help me find a great car. He was very patient and understanding, until I found the one to buy ! Thank you!! Your a ROCKSTAR!! to help me find a great car. He was very patient and understanding, until I found the one to buy ! Thank you!! Your a ROCKSTAR!! More
First time at this dealership. Service department was very friendly and efficient. Work completed earlier than I expected. Waiting area very nice. Service department was very friendly and efficient. Work completed earlier than I expected. Waiting area very nice. More
Pleased that my car was finally fixed, although it took almost 2 weeks for a mere starter replacement. Seems like this should have been a quick repair. Why did it take so long? We had to call many times fo almost 2 weeks for a mere starter replacement. Seems like this should have been a quick repair. Why did it take so long? We had to call many times for updates. A loaner car was finally offered after a week. Also, at time of pickup, the bill was listed a higher than the quote- which my husband caught and was adjusted. More
Every experience with this service department has been quick , informative , paired with excellent cutomer services. Every staff member was extremely nice and they made sure to listen to my vehicle/ serv quick , informative , paired with excellent cutomer services. Every staff member was extremely nice and they made sure to listen to my vehicle/ service needs . They explained every detail of the job they did for me in a clear manner I could understand. More