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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
796 Reviews

796 Reviews of Perrysburg Auto Mall - Service Center

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April 02, 2025

Jeff is a jewel in diagnosing, updating and maintaining my used Volvo xc40. However, your labor price and that of Volvo is extremely unwarranted. Bob More

by bchaney158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

We have multiple vehicles that have recalls and the service department was very, helpful and make the process go smoothly. More

by twalborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debrah Poggemeyer
Apr 06, 2025 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2025

It was simply an excellent experience! My service rep was friendly, polite and professional! A++ experience!!! More

by mikeu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ludwig and my service rep (don't remember her name)
Apr 05, 2025 -

Perrysburg Auto Mall responded

Your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 29, 2025

They are always on top of things and have reasonable fast service and are very helpful and can be trusted. More

by popo1899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Apr 04, 2025 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2025

The service staff is always very friendly and welcoming when you walk in. They were quick to check me in and my recall was completed in no time. They then gave me an idea of what to expect as far as a new More

by paigetay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 28, 2025 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2025

Super accommodating and professional! Jessica Hartman is a wonderful person and great at her job! More

by steveazoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hartman
Mar 28, 2025 -

Perrysburg Auto Mall responded

Thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

The service associates are always kind, polite, and helpful. I like the waiting area. I also like that one can get into service quickly, when needed. I wish there were more coupons and at a little b More

by oeytty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Young: Service Associate for Volkswagen
Mar 28, 2025 -

Perrysburg Auto Mall responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2025

Very professional and friendly service as my car was being repaired. I was given a very nice loaner car to drive while my car was in the shop for several days for the repairs to be done. Ver pleased wit More

by sneiderhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Poggemeyer
Mar 28, 2025 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

They were On time for appointment. Staff was very friendly and helpful. Nice waiting area More

by DORIS.ELL41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Think it was Jim, not sure of name , in service greeted me, very friendly and informative about my wait
Mar 25, 2025 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

March 22, 2025

Very pleased with Deb our service advisor. Always very helpful. And on time with the service that was provided. Great service. Awesome people in the service department. Thanks again More

by ND-IRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb P
Mar 25, 2025 -

Perrysburg Auto Mall responded

Thank you for choosing Cronin Buick GMC of Perrysburg as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!