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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
796 Reviews

796 Reviews of Perrysburg Auto Mall - Service Center

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September 03, 2024

Contacting and talking to someone at the service desk is very frustrating. Service desk doesn’t return calls. I left several messages over multiple days and weeks on the voicemail and only one time did the More

by stickel.33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Volkswagen service
Sep 06, 2024 -

Perrysburg Auto Mall responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

September 02, 2024

All was great and very efficient, thanks. Service department explained what was being done and we even got a loaner to test out. More

by YOBUYNSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 06, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

Easy to schedule recall service. Recall completed in reasonable time.called when work was completed More

by tenntony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

scheduling was easy and very convenient, and the waiting area was also comfortable which made the waiting quick More

by ch1854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron S.
Aug 31, 2024 -

Perrysburg Auto Mall responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 23, 2024

I own a 2021 gmc sierra 1500 at4. Jessica in the service department went out of her way to help me, not only get my truck fixed, but get me into a loaner car, so that I would have the More

by jenniferulch79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, gmc service
Aug 31, 2024 -

Perrysburg Auto Mall responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

My car has several things wrong with it, and they were able to fix all of them in a timely manner. They also found me a good price on my tires. More

by TULLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with people in the service department
Aug 24, 2024 -

Perrysburg Auto Mall responded

Tulley, your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin Buick GMC of Perrysburg and we hope to see you again soon!

August 21, 2024

Perrysburg Auto Mall has always provided excellent customer service from their service workers to their support staff. More

by andretiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Poggomeyer
Aug 24, 2024 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2024

Nate is a great advisor! They always get me in right a way. Great parts dept. More

by dmaenle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

Friendly and communicative group! They have an efficient system to monitor status of service and get you back and forth with the shuttle. More

by MMONIMART
Recommend Dealer
Yes
Employees Worked With
Ronnie
Aug 24, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2024

Very good. Good communication got my car in and out and friendly. Fair prices and clean environment. More

by corneliushands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Perrysburg Auto Mall responded

Your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

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