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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
654 Reviews

654 Reviews of Perrysburg Auto Mall - Service Center

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August 16, 2024

This is the second time I’ve had my oil changed here. The first time it took 2 hours even though I had an appointment. This time it took over an hour and half with an appointment. I had to use rubbing c More

by C.Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian in service
Aug 19, 2024 -

Perrysburg Auto Mall responded

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (419) 874-4331 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 16, 2024

They were very helpful and willing to work with me in ordered to get me the best offer. It was a smooth transaction More

by del87por
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ludwig
Aug 19, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 16, 2024

Super kind and prompt and keep you informed along the way. You really can’t beat it! More

by grossim24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 23, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2024

In for regular maintenance. I had some concerns but they were addressed immediately and properly. I’ve had all my maintenance work done here for years and will continue to do so More

by SEND2REEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hartman, Deborah Poggemeyer
Aug 17, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

August 15, 2024

Very reliable. Wonderful staff. Very helpful with our warranty. I will be back for my oil change. More

by sherimuzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Debra
Aug 17, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2024

Lost all my settings after computer recall of camera back up update. Wife returned for AC fix and after leaving again found other settings were gone. The mechanic said nothing would change but it did. More

by bodnarjg
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 17, 2024 -

Perrysburg Auto Mall responded

We regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 874-4331 when you have a chance. Thank you, and we look forward to hearing from you.

August 14, 2024

We have always had the maintenance and repairs for our Volvos at this location. We know that we can trust quality of service and parts. More

by rmichel001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Vogelsong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kerekes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ort Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Schwiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Perrysburg Auto Mall responded

Thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 14, 2024

This dealership is a trusted friend . I've been coming here for New Cars and Service since 2008 . Have always received great service and its even gotten better in recent years . More

by CDUKEBARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Perrysburg Auto Mall responded

Thank you for choosing Cronin Buick GMC of Perrysburg as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

August 13, 2024

Ronnie stayed in constant communication and walked me through all issues. Great service all around! More

by thebraxway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Aug 16, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

August 13, 2024

Once arrived, I was received with a great smile and greeting. You guys do a great job with great people! More

by L.ZEBSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debby
Aug 16, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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