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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
654 Reviews

654 Reviews of Perrysburg Auto Mall - Service Center

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September 27, 2024

Cost of repairs exceeded what was needed because of guess work on service departments part. Completed repairs that were unnecessary in fixing the problem that vehicle was taken on for instead of actually di More

by jlmclean07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 02, 2024 -

Perrysburg Auto Mall responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (419) 874-4331 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 27, 2024

My service adviser was the best. She keeled me informed and the work was great. Thank you Perrysburg auto mall More

by noble1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb in service. 5 stars
Oct 05, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2024

Thank you, i appreciate the service dept calling me and helping me resolve my issue. I also appreciate justin helping me and reaching out to service for me More

by bvorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Perrysburg Auto Mall responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Cronin Buick GMC of Perrysburg

September 27, 2024

Nathen,Keith,Scott,and Rick were above and beyond superb employees. All were extremely friendly, knowledgeable and made my time at the dealership extremely pleasant. Your employees really care about your b More

by maryanncollins12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathen, Keith and Rick (shuttle)
Oct 05, 2024 -

Perrysburg Auto Mall responded

We're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

September 26, 2024

They were great and helpful especially when it came to my lowered car, they helped me out even though they had to work a little harder and the extra mile. Only thing I could complain about is the price, it s More

by brady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The maintenance dept
Sep 28, 2024 -

Perrysburg Auto Mall responded

Brady, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

Fuel door now opens and shuts Does not hold water in the opening Thank you More

by ddpoggem
Recommend Dealer
Yes
Employees Worked With
vw service
Sep 28, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

They was honest, fair and hard working. They stand behind the quality of their cars. More

by aemoon1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

I needed quite a few things done on my car but couldn’t do them all right now. Nate was great and worked with me to get me back on the road. Thanks Nate! More

by TKG.RESERVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, in service
Sep 29, 2024 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

September 24, 2024

Had a flat tire and I showed up with no appointment. Took care of it that day. More

by conniecronin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Sep 29, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Easy to schedule, ready when promised, clean and comfortable waiting area. I rate them well More

by mlkillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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