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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
651 Reviews
Call Service Center (419) 874-4331

651 Reviews of Perrysburg Auto Mall - Service Center

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November 20, 2024

Debbie Poggemeyer was awesome. Got my truck in and had two recalls fixed. To me the service department makes or breaks the dealership. Any dealer will sell you a vehicle, it’s the More

by BRENTONH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Poggemeyer
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November 20, 2024

No issues - service was completed, regularly scheduled oil change. No futher comments are necessary for survey More

by HSTEWARD1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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November 20, 2024

Great service and a friendly staff. I highly recommended this dealership for purchasing and serving a vehicle! More

by FERG86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2024

Nothing good to say slowed up process of my Jetta getting repaired. Not happy at all More

by SARASMILE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wreck department
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Nov 21, 2024 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 19, 2024

Super convenient and always is accommodating to my schedule. Cronin GMC seems to always be able to fit me in. Thank you! More

by tamejohne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eisenreich in service
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Nov 21, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

November 19, 2024

Communication is good between service members and the customer. Great quiet waiting in the Volvo bldg. More

by CAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel Ronnie and Nathan
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Nov 21, 2024 -

Perrysburg Auto Mall responded

Carol, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 18, 2024

The service person was very eager to help and showed me a lot of features on my car I did not know about. The the service person did like a 14 point check up on my card at no charge. Lunch and coffee were in More

by bobbyccity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know the name
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November 16, 2024

I would like to receive more feedback once they give me the car back, they usually just give to me with no word. I would like a detailed explanation on what they worked. More

by filivon007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
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Nov 19, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

Samantha was great. Love the dealership. We will be returning for future service. Nice waiting room as well. More

by sazimm18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Nov 18, 2024 -

Perrysburg Auto Mall responded

Thank you so much for your positive comments about Cronin Buick GMC of Perrysburg! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

The service department is always professional ,friendly and quick. They answer all your questions and you are reassured your vehicle is in top notch condition when you leave. More

by roseann58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb,service department
Report | Print
Nov 18, 2024 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! Please don't hesitate to reach out if there's anything additional we can do for you.

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