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Perrysburg Auto Mall

Perrysburg, OH

4.7
1,110 Reviews
At Perrysburg Auto Mall, we provide for your every need, from sales, financing, auto service, collision and parts. Explore our website to browse our extensive inventory of new vehicles, as well as Perrysburg used cars, trucks, vans and SUVs. Consider us your premier provider in Perrysburg for all things GMC, Volvo and Volkswagen. We are located in 26875 N Dixie Hwy, right here in Perrysburg, Ohio. If you are not sure how to reach us from Toledo or the surrounding area, check out our hours and map page for directions. If there's anything we can help you with, please do not hesitate to contact us or call us.
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26875 N. Dixie Highway

Perrysburg, OH

43551

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Showing 1,110 reviews

March 13, 2020

I bought a car, about 3 weeks after owning it had lots of issues. Dealer did not want to work with me after 3 weeks of trying to make contact finally got a email saying they would look into it.. all around t More

by Dyeager
Recommend Dealer
No
Employees Worked With
Nick Ort Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ort, Jessica Ott
Mar 14, 2020 -

Perrysburg Auto Mall responded

Hello David. I am sorry for the issues you are having with your Mustang. Unfortunately, with the current events related to the coronavirus we have been a bit understaffed and were not able to respond to you in a timely manner. As I understand it you have an extended service contract which means you can take your vehicle to any service center including your local Ford dealer. As much as we would appreciate your business, I realize given the distance you live from our dealership, it may be more convenient for you to service locally. Please reach out to me if you would like to discuss further. Nick Ort General Manager 419-872-5444 nort@pbautomall.com.

Mar 14, 2020 -

Dyeager responded

Nick I have reached out to you multiple times and yet you have not responded. I called you twice last week and left messages and I never have received a call back. You said due to the virus you are under staffed?? Was the virus affecting you 3 weeks ago when I started this process? Today I received a email from your used car manager (Ryan Ort) saying since I left a negative review that the dealer is less likely to help. So I wanted to make sure customers see what I am going through.

Mar 14, 2020 -

Perrysburg Auto Mall responded

Thanks for the response David. I understand your frustration, however you never left me a message. Maybe Ryan, but not me. I guarantee that. Furthermore, I am not interested in arguing with you about this, you have a completely different view of how things transacted, and I am not going to change your mind. I offered an explanation and an apology as to the situation. Again, I am sorry you are not happy with your purchase.

March 05, 2020

Found the vehicle I wanted and the staff made the transaction super smooth! Highly recommend Kevin Cook. He knows the vehicles and was a pleasure to work with! I love my used/ new to me car! More

by Web1998
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2020

Matt Ovens is superb I was looking for a 2017 GLI Perrysburg Auto Mall had one on their lot that suited my needs, only problem was I live 1-1/2 hours away. So instead of m More

by jaymahilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2020

Great service - Matt went above and beyond for us in helping find the right vehicle to fit our lives. We'll be returning here for future vehicles. More

by We'reAoK
Recommend Dealer
Yes
Employees Worked With
Nick Ort Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2020

Remarkable Experience with Matthew Ovens! I recently inquired to Perrysburg Auto Mall on a test drive for a pre-owned 2019 BMW X5, and I was set up with Matthew Ovens. Matthew was extremely pr More

by nratliff01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2020

Great place to Buy Your next vehicle Great customer service, understood my needs. Made me feel good about getting a vehicle from him and the Dealership. Was very understanding about my la More

by jamhar357
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Kerekes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2020

Happy Customer I was looking for a low mileage good used pickup truck. They had many to choose from. Worked with me to find the right one. More

by Joecrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
January 03, 2020

Good customer service Brandon made sure we were able to leave with the monthly payment and vehicle we wanted. He stayed late to accommodate us. He was honest. Thank you. More

by a.davis
Recommend Dealer
Yes
Employees Worked With
Brandon Vogelsong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2019

Great Service I knew what I wanted before I even arrived. Brandon was excellent, no pressure. I would highly recommend him. The selection was a wide variety, pricin More

by mgregg71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Vogelsong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2019

AWESOME EXPERIENCE!!!! I have not bought a new car since 2010 so I was very worried about the whole process again. Matt Ovens put my mind at ease and spent THREE days on the More

by bowens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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