Perrysburg Auto Mall

Everything was easy start to finish. Everyone was helpful and friendly. I would highly recommend. Everyone was helpful and friendly. I would highly recommend. More

I use the online scheduling and it never fails, service dept. is so surprised at the work I’m requesting and unaware that I need a loaner. I live an hour from Perrysburg and don’t have the luxury of just dept. is so surprised at the work I’m requesting and unaware that I need a loaner. I live an hour from Perrysburg and don’t have the luxury of just dropping off my car every time. So this last time we had to break up my service in 2 different visits. I know things happen out of our control but I would appreciate better communication. Btw, Keith was great and I appreciated how hard he worked to get my car completed. More

I called Matt told him I was having issues with the Subura Forester 2014. Never heard back from him. I know I bought it ( as is) but if you want return business please return calls. I was a director of Subura Forester 2014. Never heard back from him. I know I bought it ( as is) but if you want return business please return calls. I was a director of a non profit for 30 years no response is the worst response. Won’t buy here again. I only owned for two weeks. More

As always, extremely helpful, kind and knowledgeable. Great care from Jessica the Service Advisor-very thorough. Great care from Jessica the Service Advisor-very thorough. More

I have always been happy with the service I have received over the years that I have been coming here. over the years that I have been coming here. More

Very nice customer service from the VW service department! This was my first time in! department! This was my first time in! More

The staff and techs are phenomenal to work with! They are great at explaining what’s going on and are very knowledgeable about the vehicles!! They are great at explaining what’s going on and are very knowledgeable about the vehicles!! More

Did a great job and addressed all my concerns. Quick to reply and had great communication the whole time! Quick to reply and had great communication the whole time! More

The service I received at Volvo of Perrysburg was excellent. They do a great job at keeping me updated on what is needed on my vehicle. Very knowledgeable. Very positive experience. excellent. They do a great job at keeping me updated on what is needed on my vehicle. Very knowledgeable. Very positive experience. More

I had a bit of an annoying experience at this dealership. I bought a 2024 Jetta GLI Autobahn w/ manual transmission. I had been searching for one for quite a while. I drove 2 hours to pick up the vehicle. I bought a 2024 Jetta GLI Autobahn w/ manual transmission. I had been searching for one for quite a while. I drove 2 hours to pick up the vehicle. I paid cash. It was discovered while trying to setup car-net (at the dealership) that something wasn't right. The green light that is supposed to be illuminated by the SOS/Info/Service was off which indicates a communication problem. The saleman (Justin) went to the service depart to inquire about the issue and potentially have it looked at. He reported back to me that it would be an hour before they could look at it and that the problem may go away because cell service there at the dealership may not be good enough. He told me to drive home and hopefully it will start working. Well, that didn't work. I'm currently scheduled to leave work early, drive 25 minutes to my nearest dealer and wait up to 1.5 hours for them to fix it. Time is in short supply and I have to waste a lot of it because of this issue on a brand new vehicle. More