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Perrysburg Auto Mall

Perrysburg, OH

4.7
1,306 Reviews
At Perrysburg Auto Mall, we provide for your every need, from sales, financing, auto service, collision and parts. Explore our website to browse our extensive inventory of new vehicles, as well as Perrysburg used cars, trucks, vans and SUVs. Consider us your premier provider in Perrysburg for all things GMC, Volvo and Volkswagen. We are located in 26875 N Dixie Hwy, right here in Perrysburg, Ohio. If you are not sure how to reach us from Toledo or the surrounding area, check out our hours and map page for directions. If there's anything we can help you with, please do not hesitate to contact us or call us.
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26875 N. Dixie Highway

Perrysburg, OH

43551

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Showing 1,306 reviews

June 16, 2020

As car buyers with little-to-no dealership experience, we were relieved to have someone helping us who was genuinely kind, friendly, and helped us with absolutely no pressure to buy. We left the dealership f More

by Leith
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2020

Mathew was absolutely great. I got a great car and I can’t thank him enough for his business and cooperation. He was honest, open with every question we asked, and even established a great friendship wi More

by Rowland7102
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2020

Enjoyed the no pressure sales approach that Matthew showed. He was very thorough and completely helpful. Because of him I will tell friends and family where they should look for their new or used autom More

by William
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2020

I had an excellent experience here buying my 2017 GMC Acadia! Matthew Ovens was spectacular to work with! Great at helping out with any questions and doing whatever he can to make your experience great! More

by Jacob B.
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2020

Quick, Easy, & Professional Michael was incredible helpful. Straight to the point, no BS. We were able to work together to create an absolute win-win deal. He knew my restrictio More

by austin_snook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ludwig
March 15, 2020

Quick and painless experience We came in on a Saturday afternoon and were greeted promptly, with the car I had inquired about online already pulled up front. Matt was very helpful More

by toddery20
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2020

I bought a car, about 3 weeks after owning it had lots of issues. Dealer did not want to work with me after 3 weeks of trying to make contact finally got a email saying they would look into it.. all around t More

by Dyeager
Recommend Dealer
No
Employees Worked With
Nick Ort Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ort, Jessica Ott
Mar 14, 2020 -

Perrysburg Auto Mall responded

Hello David. I am sorry for the issues you are having with your Mustang. Unfortunately, with the current events related to the coronavirus we have been a bit understaffed and were not able to respond to you in a timely manner. As I understand it you have an extended service contract which means you can take your vehicle to any service center including your local Ford dealer. As much as we would appreciate your business, I realize given the distance you live from our dealership, it may be more convenient for you to service locally. Please reach out to me if you would like to discuss further. Nick Ort General Manager 419-872-5444 nort@pbautomall.com.

Mar 14, 2020 -

Dyeager responded

Nick I have reached out to you multiple times and yet you have not responded. I called you twice last week and left messages and I never have received a call back. You said due to the virus you are under staffed?? Was the virus affecting you 3 weeks ago when I started this process? Today I received a email from your used car manager (Ryan Ort) saying since I left a negative review that the dealer is less likely to help. So I wanted to make sure customers see what I am going through.

Mar 14, 2020 -

Perrysburg Auto Mall responded

Thanks for the response David. I understand your frustration, however you never left me a message. Maybe Ryan, but not me. I guarantee that. Furthermore, I am not interested in arguing with you about this, you have a completely different view of how things transacted, and I am not going to change your mind. I offered an explanation and an apology as to the situation. Again, I am sorry you are not happy with your purchase.

March 05, 2020

Found the vehicle I wanted and the staff made the transaction super smooth! Highly recommend Kevin Cook. He knows the vehicles and was a pleasure to work with! I love my used/ new to me car! More

by Web1998
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2020

Matt Ovens is superb I was looking for a 2017 GLI Perrysburg Auto Mall had one on their lot that suited my needs, only problem was I live 1-1/2 hours away. So instead of m More

by jaymahilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2020

Great service - Matt went above and beyond for us in helping find the right vehicle to fit our lives. We'll be returning here for future vehicles. More

by We'reAoK
Recommend Dealer
Yes
Employees Worked With
Nick Ort Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ovens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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