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Perrysburg Auto Mall
Perrysburg, OH
1,306 Reviews
At Perrysburg Auto Mall, we provide for your every need, from sales, financing, auto service, collision and parts. Explore our website to browse our extensive inventory of new vehicles, as well as Perrysburg used cars, trucks, vans and SUVs. Consider us your premier provider in Perrysburg for all things GMC, Volvo and Volkswagen.
We are located in 26875 N Dixie Hwy, right here in Perrysburg, Ohio. If you are not sure how to reach us from Toledo or the surrounding area, check out our hours and map page for directions. If there's anything we can help you with, please do not hesitate to contact us or call us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,306 reviews
April 15, 2021
My experience with this dealer was great. Having recently moved in this area I felt a bit apprehensive about looking for car maintenance and repair. I was very satisfied with the way I was greeted recently moved in this area I felt a bit apprehensive about looking for car maintenance and repair. I was very satisfied with the way I was greeted and treated by each employee. I was impressed by the communication about my concerns with my vehicle and the timeliness of the service. The shuttle service was so convenient. Than you all More
by Laura.zmarzly
Employees Worked With
Deborah Lucas
February 09, 2021
I knew exactly what i wanted when i walked in. They had a car that i had previously test driven, but did not like the sales person at the other dealership. I had kept my eye on it through cargurus, and as so car that i had previously test driven, but did not like the sales person at the other dealership. I had kept my eye on it through cargurus, and as soon as it arrived at this lot I went in and told them i would like to purchase it. Nick was the person i worked with and he was great! He is amazing at reading his customers and made the sale so easy. I didn't feel that fake, schmoozy personality that sales people typically have, and i like that a lot. Nick went above and beyond by making sure i had the other key for the car i purchased and for that one action, i will return to him until i die or quit buying cars, whichever happens first. Thank you, Nick for all your help and excellent service skills! More
by rldazley
Employees Worked With
November 24, 2020
They must have too much money and do not need to sell cars. Stopped in twice, told them what we wanted. (When someone finally talked to us) Test drove a minivan but was late the first time so we sai cars. Stopped in twice, told them what we wanted. (When someone finally talked to us) Test drove a minivan but was late the first time so we said we would be back. Went back, other car would not start. Their attitude was oh well. Nobody asked, but we had cash. Went there to buy , go figure. Like I said, they must have enough money. More
by Henry
Employees Worked With
Zach Drosd
August 03, 2020
Worst car buying experience ever. I was hoping this would let me post pictures as I have evidence of everything I'm about to write. I bought my new to me van from the used car department October 2019. It's a let me post pictures as I have evidence of everything I'm about to write. I bought my new to me van from the used car department October 2019. It's a 2011 Chrysler Town & Country Touring. I bought the wheel & tire protection as well as the oil change package with it. The listing stated new brakes & tires which was one of the reasons I was sold. As a single mom, fantastic, less to worry about going forward! The car fax they gave me even showed in July 2019 they replaced all 4 rotors & front pads. I never once thought to question if they were in fact new brakes & rotors that were put on. Well needless to say there was squealing almost immediatly from the brakes. I called them & was told, no they're fine. It's super common with new brakes to squeal as they're breaking in. When I took it in for an oil change in January 2020 I mentioned it again. They told me there was nothing wrong. They were at an 8/10. I could not convince them anything was wrong. Fast forward to July 2020 and it still was just terrible. I was almost due for another oil change as it was supposed to be 7/20 according to my sticker as I was still under the mileage since Covid I'd only been driving to/from work & the store really. I had a mechanic friend look at them and he informed me there were gouges in my rotors and no pad left. That there was no way new brand new ones were put on nor was it possible for them to wear from an 8 that bad that quickly. I called up Perrysburg auto mall only to be rudely treated. They finally agreed to take a look at them. I dropped off my van only to receive a call back stating I needed all new brakes & rotors all the way around & for them to quote me over $800. I staggered at that. How can they possibly be trying to charge me for that? It was supposed to be all new when I bought it from them under 9 months previously & had questioned it since I bought it only for them to shrug it off. I asked to speak to someone higher. I was angry. After being given the run around I was finally offered that they would do it for $400, that was the best they could do. They're mechanic also informed me there was no warranty on the parts because they were in fact not brand new but practically new as he said it. I declined & went to pick up my van. My mechanic friend upon me showing him all my paperwork offered to help me. He got me all 4 new rotors & pads with lifetime warranties for $225. Needless to say I never wanted Perrysburg Auto Mall touching any vehicle of mine. They duped me & ripped me off with the worst customer service I've ever experienced. I went down & cancelled the maintenance & road hazard plans with them. They only gave me some of the money back even though I'd only used one oil change. But at that point I just wanted out, so it is what it is. I will never go there for another vehicle purchase & I've been warning every one. Seriously made me think of the dad in Matilda. Doesn't matter what family you put in danger so long as you make a sale! More
by Lupafurytls
Employees Worked With
July 31, 2020
Sales manager tried to raise price at the last minute Dealing with the salesperson, Ryan, was great. He was very courteous and responsive via text - sent a ton of great photos and videos detailing the tru Dealing with the salesperson, Ryan, was great. He was very courteous and responsive via text - sent a ton of great photos and videos detailing the truck. We spoke by phone on price and discussed shipping; I followed up by asking for a bill of sale to complete the purchase. When I received the bill of sale the next day, the price had increased by ~$2000 - with no justification or rationale given. It’s these kind of moves by used car dealers that will ensure platforms like Carvana or Vroom, or honest-price dealers such as CarMax will run them out of business. For the sake of all of us, I’m hoping it happens sooner rather than later. More
by cmozz
Employees Worked With
July 30, 2020
Nick made buying a new car such an easy and quick process! We’ve been doing business there for years! Definitely would refer people there again and again! process! We’ve been doing business there for years! Definitely would refer people there again and again! More
by Sam P.
Employees Worked With
July 24, 2020
Matt made it so easy to stay safe during this pandemic both while test driving and purchasing. It was all so easy, except avoiding the Buckeyes on the way down from Michigan! Lol. Thank you Matt!!! both while test driving and purchasing. It was all so easy, except avoiding the Buckeyes on the way down from Michigan! Lol. Thank you Matt!!! More
by Debbie
Employees Worked With
July 23, 2020
Awesome experience working with Nick Ort Jr. Great communication, answered all my questions, zero pressure sales person, everything went smoothly. Eric explained all the features of my new Terrain an communication, answered all my questions, zero pressure sales person, everything went smoothly. Eric explained all the features of my new Terrain and he was awesome too. More
by Brandon
July 19, 2020
Great experience! (again)!! Nick was knowledgeable and professional. Hooked us up with a great deal. The car needed a repair and it was done quickly. professional. Hooked us up with a great deal. The car needed a repair and it was done quickly. More
by Rappy124
Employees Worked With
July 04, 2020
Matthew Ovens did an outstanding job from first contact to final paperwork! He was responsive and very friendly throughout the entire process! Every question and concern was handled with urgency and care! to final paperwork! He was responsive and very friendly throughout the entire process! Every question and concern was handled with urgency and care! I felt like I purchased my vehicle from a good friend! Thank you Matthew for your professionalism!! More
by Tim2e
