Perry Chrysler Dodge Jeep Ram

Had a oil change and tire rotation. The change oil message was not reset. There is a recall on this vehicle and that was not mentioned. I’m assuming that this should have been noticed w The change oil message was not reset. There is a recall on this vehicle and that was not mentioned. I’m assuming that this should have been noticed with the visit. More

I don’t want to write a paragraph to let you know how disappointed and dissatisfied I am disappointed and dissatisfied I am More

I set up a appointment for an oil change for 930am after the confirmation the email stated it was an appointment to see a service advisor I already knew what I needed done had to wait to be seen and took an the confirmation the email stated it was an appointment to see a service advisor I already knew what I needed done had to wait to be seen and took another half hour after that to be seen for serviceand was told now you have an 1 1/2hr. The advisor made it so that I didn't have to wait that 1 1/2hr time for the oil change. Once I get my car back I drive off less than a mile from the dealership. I turn on my A/C and my car fills with smoke and I turn the A/C off and roll down the windows and see that my car is smoking from the passenger side of my car I get out and look and my catalytic converter was covered in oil went back to the dealer and was told the Tech accidentally spilled oil, but never tried to clean it up before returning my car so my 930 oil change lasted till around 1230pm. So the 1 1/2hr wait turned into an additional 1 1/2hr oild change totaling to 3hrs. They flushed all of the oil off the converter and returned my car I had to smell burnt oil for the weekend. But Ethan Vargas did all that he could to get me out of the service center. More

Frank was very friendly and thorough. He communicated my requests to the technician(s) who performed service on my Jeep. I will return to Perry Chrysler Jeep Ram for future services based He communicated my requests to the technician(s) who performed service on my Jeep. I will return to Perry Chrysler Jeep Ram for future services based on the positive experience. More

Customer service is not less dealerships first priority. I had an appointment for 8 o’clock in the morning. I have a century oil change package which includes tire rotation. They did not rotate my tires whe I had an appointment for 8 o’clock in the morning. I have a century oil change package which includes tire rotation. They did not rotate my tires when I asked them to. I had to argue with the service coordinator and then wait an additional 45 minutes for them to do the job on top of the hour that I waited for the oil change. More

I live closer to a different Jeep dealership but I rather drive to National because Landry and machanics always give the best service. Thank you!!! drive to National because Landry and machanics always give the best service. Thank you!!! More

The dealership was great getting job done on time and keeping me updated in a timely matter. keeping me updated in a timely matter. More

Ethan was very helpful and answered all of my questions. Thank you for making my experience at Jeep great. Thank you for making my experience at Jeep great. More

Amazing service, best service department in San Diego by far. Great communication, fast service.amazing far. Great communication, fast service.amazing More

Landry the service advisor is a blessing for this company. He keeps you abreast of what’s going on and keeps the prices fair company. He keeps you abreast of what’s going on and keeps the prices fair More