Perkins Chrysler Dodge Jeep RAM - Service Center

Highly recommend the Perkins Motors service department. Julian, my service rep, was first-rate in working through my truck's issues. One of the problems was particularly hard and the shop manager came to c Julian, my service rep, was first-rate in working through my truck's issues. One of the problems was particularly hard and the shop manager came to conduct a review of the issue and made what I thought was a good recommended way ahead. Totally trust this team of professionals. More

Great customer service, well run facility. They got my vehicle in and out for minor repairs at a great price. Very satisfied with Perkins overall. vehicle in and out for minor repairs at a great price. Very satisfied with Perkins overall. More

I have mothers trougle 2016 jeep grand cherokee which was there for 4 and 1/2 months waiting on parts, was fixed only to have a gascet fail 1 day after picking it up. Necessitated pulling engine and tranny there for 4 and 1/2 months waiting on parts, was fixed only to have a gascet fail 1 day after picking it up. Necessitated pulling engine and tranny and now has to have it done again. FLINT BOWEN has been fantastic to work with and you at Perkins have gone above and beyond the call of duty about supplying me with transporations during this time. Believe it will be fixed this week. Thanks to all of you at Perkins andFCA for helping me out as the 30 dollar part took a long time to get and the repair has been even for difficult. Thanks again for all that you do. Dr. Patrick McCaffery More

We bought our jeep from perkins in 2018 they were friendly and informative. We took it in for an oil change recently and they are still great! friendly and informative. We took it in for an oil change recently and they are still great! More

This is my second brand new dodge truck from Perkins Dodge, I’ve been in Perkins for service twice now with my new 1500 Ram, my service experience with Kayla couldn’t of been better, I’ve trained and be Dodge, I’ve been in Perkins for service twice now with my new 1500 Ram, my service experience with Kayla couldn’t of been better, I’ve trained and been in the service industry For over thirty years. I hope she is there every time I need service for my vehicle. More

I am beyond baffled by the lack of professionalism and customer service at the Service Department. We were given a loaner per our warranty coverage for our repairs. The first loaner we were given was inco customer service at the Service Department. We were given a loaner per our warranty coverage for our repairs. The first loaner we were given was incorrect and a mix up with another customer. Our belongings and child were loaded in the vehicle ready to go until we heard the staff explain to the other customer that was her vehicle. There was no communication TO US from the staff over this issue. The staff continuously walked away from the service desk without explaining their reasoning until after several minutes another vehicle was brought up for us. After AGAIN loading our child and our belongings into this second vehicle we noticed the vehicle was absolutely DISGUSTING on the inside. When we made it known and questioned why we were given an unclean vehicle we were told they didn’t have time clean it and no other vehicles were available at the time. The ONLY option we were given was to bring it back and be without a vehicle during the time of our repairs. In no way was the staff professional in making their customers happy. We will never bring a vehicle back here for services or buy a vehicle here. More

Julian was friendly and professional. I enjoy that he doesn’t try to “upsell” and gets the job done. Experience there is never an hassle. doesn’t try to “upsell” and gets the job done. Experience there is never an hassle. More

I have always had a good experience with Perkins. I usually get there early and they take care of me pretty fast. They say an hour and it's usually half that time. usually get there early and they take care of me pretty fast. They say an hour and it's usually half that time. More

I bought a new truck at a different dealer and when I got home (3 hours away) I discovered that the battery was bad and it wouldn’t start. Perkins Service Dept let me come in without an Appt and we’re able t home (3 hours away) I discovered that the battery was bad and it wouldn’t start. Perkins Service Dept let me come in without an Appt and we’re able to verify that the battery was bad and then replaced it with a new one the next day. Very happy with their customer service! More

Courteous and professional. Patient answering my questions. Makes sure I know what they are going to do to my car and the cost. Contacts me if anything changes. Emails me and calls when finished. Ma questions. Makes sure I know what they are going to do to my car and the cost. Contacts me if anything changes. Emails me and calls when finished. May seem that they are just doing their job but trust me they go above and beyond. More