Perkins Chrysler Dodge Jeep RAM - Service Center
Colorado Springs, CO
189 Reviews of Perkins Chrysler Dodge Jeep RAM - Service Center
I've purchased two trucks from Perkins and usually take my vehicle to them for service. I scheduled an oil change, fuel filter change, A/C check, and repair of two recalls for my 2022 Ram 2500. They chec my vehicle to them for service. I scheduled an oil change, fuel filter change, A/C check, and repair of two recalls for my 2022 Ram 2500. They checked the A/C and said it was fine, but the cabin air filter was very dirty and preventing proper air flow. They offered to replace it for $70. I declined and purchased a cabin air filter for less than $20 and replaced it myself the next day. When I removed the old one, I found that it was still clean. It was definitely not preventing proper air flow. Also, when I arrived for my appointment, I presented several coupons and also stated I was military (they offered a discount for military). When my truck was complete, they said the bill was $640 (including the military discount.) I asked if the coupon would reduce the cost. The service advisor said oh yeah, I forgot about that. So, once the coupon was used (in place of the military discount), it reduced my bill to $585. Additionally, after I left the dealership, I found they had not reset the computer for my oil filter life or fuel filter life. So, I reset them myself and called my service advisor to let him know that I reset it myself. You definitely need to keep an eye on what they try to sell you and what they try to bill you. More
Thank you for all you do! Short, concise, and to the point. Time spent in an oil change was realistic. Not too fast not too slow. Short, concise, and to the point. Time spent in an oil change was realistic. Not too fast not too slow. More
Perkins Motors Service Department consistently provides me with exceptional support - Mr. Dean Williams has been my service writer on several occasions and has always been courteous and professional while me with exceptional support - Mr. Dean Williams has been my service writer on several occasions and has always been courteous and professional while showcasing his vast knowledge and expertise of my vehicles. More
No was my representative during my Renegade's 60,000ml service. She was extremely helpful, friendly and kept me updated all the time. She was also accommodated to ensure I get the best prices for the serv service. She was extremely helpful, friendly and kept me updated all the time. She was also accommodated to ensure I get the best prices for the service. Well done Jo More
1) Disappointed that dealer has changed policy regarding giving rides to customers. It was up to 20 miles, now it is only 10 miles 2) Dealership is often out of servicing kits and fluids even after making giving rides to customers. It was up to 20 miles, now it is only 10 miles 2) Dealership is often out of servicing kits and fluids even after making appointments weeks in advance. Service has become unreliable. More