Perkins Chrysler Dodge Jeep RAM - Service Center
Colorado Springs, CO
185 Reviews of Perkins Chrysler Dodge Jeep RAM - Service Center
Oil change Cory was very helpful. The oil change was efficient and the team was polite and informative. I did not feel like an inconvenience. I would go back. Cory was very helpful. The oil change was efficient and the team was polite and informative. I did not feel like an inconvenience. I would go back. More
Service nightmare left me on foot I had to have my diesel truck top end rebuilt in April this year and Perkins left the oil tube off the rebuild so I could not check oil level. Two mo I had to have my diesel truck top end rebuilt in April this year and Perkins left the oil tube off the rebuild so I could not check oil level. Two more trips to get that fixed. I then had the tie rod and carrier bearings replaced which was poorly done, with a dent in the driver's side fender that Perkins did not tell me about. I found out later that the trailer connection wires were damaged during this repair so my left hand turn signal, brake lights and clearance lights did not work on my trailer. Yesterday I lost my drive shaft and transfer case because my June carrier bearing repair did not lubricate the drive shaft. I called Perkins and they refused to send a tow truck to get my vehicle back to their dealership so I am now waiting for parts to arrive so I can have someone else repair my truck at additional $3200 over the $5000 I paid in June for carrier bearing repair. Take your Dodge truck to someone else for repair as Perkins just cannot get the job done right and they do not need your business. More
Tire Replacement I’ve been purchasing vehicles (4) and receiving auto care from Perkins for years. The auto service department is always very helpful and courteous. I’ve been purchasing vehicles (4) and receiving auto care from Perkins for years. The auto service department is always very helpful and courteous. They take good care of the family when I'm out of town on business. More
Courteous Efficiency Great place to do business. Pleasant staff, quick and efficient registration process, and the work on my car was completed faster than ANY place I've Great place to do business. Pleasant staff, quick and efficient registration process, and the work on my car was completed faster than ANY place I've ever had San oil change done. Mike Greenberg is the consummate professional. More
Positive feedback Everything was done when and how promised with a very professional, cordial attitude. Mike kept me well-informed about the entire process and everyth Everything was done when and how promised with a very professional, cordial attitude. Mike kept me well-informed about the entire process and everything was completed properly. More
Great job They did an excellent job in customer service and knowledge of my vehicle and history. Very friendly and considerate. Wait time wasn't bad and waiting They did an excellent job in customer service and knowledge of my vehicle and history. Very friendly and considerate. Wait time wasn't bad and waiting room was nice. More
Great Service Courteous and professional staff. Brock was very helpful and personable. Jack's shuttle service (to and from my home) was easy to use and made havin Courteous and professional staff. Brock was very helpful and personable. Jack's shuttle service (to and from my home) was easy to use and made having the maintenance work done at Perkins very convenient. Jack is a wonderfully friendly guy! Skilled service technicians. I'm a long-time Perkins customer...bought the car there and have for years had regular maintenance work done there. Outstanding customer service. More
Quick and Easy Made an appointment for an oil and filter change. Freindly, fast and just a great overall experience. Thank you Brian Vance, I'll definitely be back Made an appointment for an oil and filter change. Freindly, fast and just a great overall experience. Thank you Brian Vance, I'll definitely be back for future services. More
Ron Booze is a superb salesperson, You will be satisfied . It is ONLY because of Mr.Booze and his manager,Josh Merckx that we purchased a second vehicle at Perkins. They listened and responded to all our conce It is ONLY because of Mr.Booze and his manager,Josh Merckx that we purchased a second vehicle at Perkins. They listened and responded to all our concerns, and made our purchase a positive experience. However,there is much room for improvement in the service dept,which I highly recommend avoiding.as stated in a previous review by another customer "How can the owners continue to read such horrendous reviews,and not make changes?" Randy Lucas should be ashamed that after claiming to understand my distress re a purchase of an expensive warranty that was not honored by the service dept, that he still tried to sell me a bogus warranty called "Gap coverage" that is full of disclaimers that can be used to deny coverage,and that adds interest to the claimed "total cost" as it is financed and charged interest for the length of the loan. It is charged in full at times of purchase,and not refundable. For the most part a worthless expenditure. READ EVERYTHING CAREFULLY before signing anything at this dealership. More
A Nice Surprise One of the best parts of this dealership is their Service Department. It doesn't matter if you have a small question or something completely major, ev One of the best parts of this dealership is their Service Department. It doesn't matter if you have a small question or something completely major, every single individual on this team are here to help you no matter what that looks like. I recently had my service on my Jeep Liberty and I will tell you, they never made me feel anything other than important! Every detail is covered, every concern addressed and you leave there with a smile and a feeling that you belong to something unique. My entire experience from buying my Jeep to my most current visit has been nothing short of fabulous! Thank You So Very Much! More