Perkins Chrysler Dodge Jeep RAM - Service Center
Colorado Springs, CO
186 Reviews of Perkins Chrysler Dodge Jeep RAM - Service Center
Stacey and Jo were great. They made getting my windshield replaced and an oil change as easy as possible. Thanks for the great customer service! They made getting my windshield replaced and an oil change as easy as possible. Thanks for the great customer service! More
My repair was an electrical problem that required communication with the factory. They kept me informed on each step that needed to be taken to complete the repair, and it was done in a timely manner communication with the factory. They kept me informed on each step that needed to be taken to complete the repair, and it was done in a timely manner once the solution was found. More
Service writer. Jim was very helpful and kept me informed. He was timely in his call and responses. Work was completed on time for the amount quoted. Jim was very helpful and kept me informed. He was timely in his call and responses. Work was completed on time for the amount quoted. More
Great Dealership, Great customer service. This will be my primary dealership for all my services. This will be my primary dealership for all my services. More
Service staff member, Julian, was diligent in coordinating the service and the technician was diligent in verifying this recurring "death wobble" problem. The issue was repaired once again. Good coordinating the service and the technician was diligent in verifying this recurring "death wobble" problem. The issue was repaired once again. Good job! More
I've purchased two trucks from Perkins and usually take my vehicle to them for service. I scheduled an oil change, fuel filter change, A/C check, and repair of two recalls for my 2022 Ram 2500. They chec my vehicle to them for service. I scheduled an oil change, fuel filter change, A/C check, and repair of two recalls for my 2022 Ram 2500. They checked the A/C and said it was fine, but the cabin air filter was very dirty and preventing proper air flow. They offered to replace it for $70. I declined and purchased a cabin air filter for less than $20 and replaced it myself the next day. When I removed the old one, I found that it was still clean. It was definitely not preventing proper air flow. Also, when I arrived for my appointment, I presented several coupons and also stated I was military (they offered a discount for military). When my truck was complete, they said the bill was $640 (including the military discount.) I asked if the coupon would reduce the cost. The service advisor said oh yeah, I forgot about that. So, once the coupon was used (in place of the military discount), it reduced my bill to $585. Additionally, after I left the dealership, I found they had not reset the computer for my oil filter life or fuel filter life. So, I reset them myself and called my service advisor to let him know that I reset it myself. You definitely need to keep an eye on what they try to sell you and what they try to bill you. More
Thank you for all you do! Short, concise, and to the point. Time spent in an oil change was realistic. Not too fast not too slow. Short, concise, and to the point. Time spent in an oil change was realistic. Not too fast not too slow. More