Perkins Chrysler Dodge Jeep RAM

Bad Service Experience I had a rear seal replaced on my Dodge Avenger for $1,200. Recently it leaked out 2 quarts again. I brought it back in hoping they would be able to I had a rear seal replaced on my Dodge Avenger for $1,200. Recently it leaked out 2 quarts again. I brought it back in hoping they would be able to fix it again. The service person (female) claimed they had never made the repair to my car and claimed they had only looked at the transmission. In fact, they did both. I insisted they did and she suggested I didn't know the difference between oil and transmission fluid... Big difference... Surprising that a female would try to pull the old "get one over on the woman" trick. Had she taken the time to look back through all the service records this conversation would not have gone the way it did. Also, do not buy their service packages if you have low mileage vehicles. I used 3 and they expired. Basically I paid over $100/per oil change on my car and truck. I should have read the fine print that they expire. "My bad" but don't fall victim to it. More

Customer service Aaron Jarvis is the person to work with at Perkins Motors! I bought a 2015 challenger from Aaron and he greatly helped me through the whole process. E Aaron Jarvis is the person to work with at Perkins Motors! I bought a 2015 challenger from Aaron and he greatly helped me through the whole process. Even on deals or things I missed. If you are in the market for a new vehicle I would definitely recommend coming to see Aaron immediately! More

Check Your Owners Manual/ Check your recalls FIRST OF ALL, SALES SEEMS TO BE ALRIGHT, BUT BEWARE OF THE SERVICE DEPARTMENT. One Piece of advice for all people that have no other choice but to FIRST OF ALL, SALES SEEMS TO BE ALRIGHT, BUT BEWARE OF THE SERVICE DEPARTMENT. One Piece of advice for all people that have no other choice but to take your car to the money pit, CHECK YOUR OWNERS MANUAL AND LEARN YOUR SERVICE SCHEDULE. Perkins standard 30k service sold includes changing of all fluids in differentials, t-case, and everything. Cost is increased for customer without need. Chryslers states that an inspection of these fluids are to be conducted and unless something is wrong, (metal shavings, contaminated, etc...) these fluids are not recommended to be changed until later. Parts will overcharge, and every screw or bolt is added to cost. Colorado Springs Dodge and Faircy Boys is a way better alternative to Perkins, Jiffy Lube is a better alternative to Perkins. Perkins main objective is to make money, and they don't care if it hurts their customers. Even if they seem nice, they only have the one agenda. Service writers and techs all get bonuses on upselling service. even if it is not needed. Check your recalls. If you have an R09 recall or a P65 recall, or anything that involves wires, chances are if you got the recall done at Perkins, the recall was done incorrectly and your vehicle is at risk of fire, or failure. Head lamp wiring recalls are not done, they just put a rubber seal on the old wires to make it look as if the recall was actually performed. Warranty work is not always done by certified techs, chances are if you had work done that was warranty, the tech that did the work didn't know what they were doing. Perkins does not push for training in different sections so when there is warranty work to be done, an uncertified tech will do the work and a certified tech will clock the time so on paper it looks like it was done correctly. Also, check your fluids. when they sell you a power steering flush they just empty the reservoir and refill it, they don't actually flush the system. same with coolant. Transmission service and flush. when you are servicing the transmission and replacing filters, you do not need to flush the cooler. a flush is done when the transmission pan is not being dropped. BUT THEY WILL SELL YOU BOTH ANYWAYS Know what you have. Some of the new vehicles have non serviceable transmissions and other components, Perkins will tell you that you need a service and charge you for a service that cannot be performed, even if they tell you the work is done. Check your clips. Normally if the dealership is responsible for breaking a clip or a push pin or a rivet, then the dealership will pay the $6 to replace it. Perkins will either not fix it and there will be parts hanging loose, or charge you for the replacement part. DO NOT DO BUSINESS WITH PERKINS MOTOR COMPANY SERVICE DEPARTMENT. THEY WILL DO SHADY WORK, RIP YOU OFF AND CHARGE YOU FOR THINGS THAT ARE NOT DONE AND NOT NEEDED. THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND WILL DO EVERYTHING IN THEIR POWER TO GET MORE MONEY OUT OF YOU. More

Easiest and by far the most competitive dealership Walked in the door immediately greeted by everyone, looked around without hassle, until I had a question that's when we met Steve Faidley who was awes Walked in the door immediately greeted by everyone, looked around without hassle, until I had a question that's when we met Steve Faidley who was awesome. Found us the perfect truck, searched inventory and met even the most difficult of requests, but he made it happened. Steve got me the best deal I have ever seen, thank you. And out finance manager Don, incredibly smart and found us a plan that matched our needs and our budget. More

Awesome - New Jeep Buying Experience! BEST experience ever buying a car! We originally called and spoke with the manager, Eric Staker. He immediately established a great rapport . W BEST experience ever buying a car! We originally called and spoke with the manager, Eric Staker. He immediately established a great rapport . We drove quite a ways (from Denver to Colorado Springs ) to meet with Eric because we felt he had the integrity we were looking for in a car dealership and it was worth our while. We arrived and began working with salesman, Steve Faidly. He was extremely helpful, courteous and straight-forward. He worked well with us to discuss all our needs and quickly followed through with showing us exactly what we wanted in a Jeep that was in stock at the dealership. Steve skipped all the useless back and forth and got us a great deal on a new 2016 Jeep Trailhawk . Finance manager Bill Ward really hit a home run. We were financed with ZERO percent for 72 months and even kept one of the rebates! Amazing. We were in and out of his office in 10 minutes. There was no high pressure to buy additional services or items. The Jeep was detailed while we finished the paperwork and they even provided a reusable bag for our items out of our trade in. It began snowing as we headed out and they parked it in an undercover area for our review of all of the bells and whistles. Best experience ever in buying a new car and we will be back with family and friends. More

Unparalleled Car Buying Experience I had been looking for a Jeep Rubicon for some time. Perkins Motor found the vehicle I wanted, had it shipped to the store, and then contacted me whe I had been looking for a Jeep Rubicon for some time. Perkins Motor found the vehicle I wanted, had it shipped to the store, and then contacted me when it was ready for pick up. Pretty simple - Well, when I arrived at the dealership I found another car that caught my fancy and decided to buy it instead of the one they worked so hard to find for me. These people are Fantastic. They understood and made sure the process was painless, and all near closing time! Rob Booze was the most knowledgeable sales representative I've worked with - ever. He knows his fleet! I recommend Perkins Motor Company to anyone who is finicky and wants a good deal. Perkins' people know customer satisfaction. Robert Saul DCE LLC More

Perkins This was my first decent experience with a dealer. Leslie Mills is a fantastic saleswomen! No pressure and very knowledgable. Only one negative to the This was my first decent experience with a dealer. Leslie Mills is a fantastic saleswomen! No pressure and very knowledgable. Only one negative to the experience on the day of my sale Leslie was called away from her desk and I was left with no word from anyone for 45 minutes. It was out of Leslie's control and was very apologetic, more of a reflection on the management. If your looking to buy look Leslie up you won't regret it! More

Best car buying experience We went into Perkins on Friday to look at a couple Certified Pre-owned Durangos. Ernie brought us the first one quickly and go us out on the road. He We went into Perkins on Friday to look at a couple Certified Pre-owned Durangos. Ernie brought us the first one quickly and go us out on the road. He answered all the questions we had and had a ton of information about the vehicle. We wanted this Durango. I fell in love. My husband worked the deal with Ernie. He was very respectful and not pushy at all. He came back with a great deal. We had to leave to pick up our son from school and he told us he would be waiting when we got back. When we got back Bill in the finance department was ready for us. We came in pre-approved for a loan. Bill told us he could do better. He came back with a really good APR. The finance part was fast and easy and we never felt like he was trying to sell us things we don't need. He went over all the extras we could buy but was very respectful about our choices. He even worked a deal with my husband. I HIGHLY recommend Perkins as the place to buy your next car. Thank you so much!! More

Great Experience Chris Horton was really helpful in assisting me to find the vehicle that I wanted at a good price. When I was ready buy he made sure that the process Chris Horton was really helpful in assisting me to find the vehicle that I wanted at a good price. When I was ready buy he made sure that the process was as quick and painless as possible. Top notch salesman! More

Great service, little pressure! Hands down the best car buying experience I've ever gone through! There wasn't any pressure and the process was quick and easy. I would recommend this Hands down the best car buying experience I've ever gone through! There wasn't any pressure and the process was quick and easy. I would recommend this dealer to anyone looking to buy! More