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Perillo BMW
Chicago, IL
483 Reviews
Perillo BMW is the premier BMW center conveniently located downtown Chicago at Clark/Maple. Family owned and operated, come visit our expansive indoor showroom and browse without having to worry about what the weather will bring.
We have one of the largest new and CPO inventories around and specialize in late model, low mileage trades. Our in house cosmetics service is also here to service any imperfections on your vehicle to make it look showroom new again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 483 reviews
September 26, 2007
My brake pad sensor light went on so I took it in for service. Every time I go in it's a differnt story from xxxx. This time would be no exception. On top of the brake pad job they performed a catagory 2 service. Every time I go in it's a differnt story from xxxx. This time would be no exception. On top of the brake pad job they performed a catagory 2 checkup which I approved but was unclear to me that it would be an extra 1200 dollars on top of the already 780 dollars for the brakes. On top of that I was just in there for an oil change 2 months earlier, and told them not to change the oil. They did any way and forgot to screw the cap on the oil cannister and all the oil leak in my alley and on my garage floor. After filling the car back up with oil I took it back in and made them check the car out document that there wasn't any engine damage to the car and reimbures me for the oil I put in and pay for my next oil change. I also made them change the work order to read it wasa major oil leak noyt a minor leak as they indicated. At $155 per hour. Never again. Turns out a women in my office was having issues the same day I was in. They only survive because of location. Get another dealer in the area and they would be changing their tune. Tracy More
by tracerman
Employees Worked With
Kelly
March 17, 2006
I had to bring my new BMW 3 series back to Perillo for Airbag & Steering faults 4 times and both problems still exist. The last time Perillo had the car for 3 days and came back on the last day saying pa Airbag & Steering faults 4 times and both problems still exist. The last time Perillo had the car for 3 days and came back on the last day saying part on backorder. They are a disgrace and repeatedly lied about resolving the cars problems. Not once did they offer a spare car. they lied about software, alignment and the work supposedly undertaken. Avoid these bandits AT ALL COSTS More
by andrew0488
Employees Worked With
harold & Matt
