Perillo BMW
Chicago, IL
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Very very rude. Never go to this dealer!!!! She told me that my car was not worth anything because it was not a BMW and offered me $10,000 for it. I sold it to Fields the next day for $19,000. that my car was not worth anything because it was not a BMW and offered me $10,000 for it. I sold it to Fields the next day for $19,000. More
My brake pad sensor light went on so I took it in for service. Every time I go in it's a differnt story from xxxx. This time would be no exception. On top of the brake pad job they performed a catagory 2 service. Every time I go in it's a differnt story from xxxx. This time would be no exception. On top of the brake pad job they performed a catagory 2 checkup which I approved but was unclear to me that it would be an extra 1200 dollars on top of the already 780 dollars for the brakes. On top of that I was just in there for an oil change 2 months earlier, and told them not to change the oil. They did any way and forgot to screw the cap on the oil cannister and all the oil leak in my alley and on my garage floor. After filling the car back up with oil I took it back in and made them check the car out document that there wasn't any engine damage to the car and reimbures me for the oil I put in and pay for my next oil change. I also made them change the work order to read it wasa major oil leak noyt a minor leak as they indicated. At $155 per hour. Never again. Turns out a women in my office was having issues the same day I was in. They only survive because of location. Get another dealer in the area and they would be changing their tune. Tracy More
I had to bring my new BMW 3 series back to Perillo for Airbag & Steering faults 4 times and both problems still exist. The last time Perillo had the car for 3 days and came back on the last day saying pa Airbag & Steering faults 4 times and both problems still exist. The last time Perillo had the car for 3 days and came back on the last day saying part on backorder. They are a disgrace and repeatedly lied about resolving the cars problems. Not once did they offer a spare car. they lied about software, alignment and the work supposedly undertaken. Avoid these bandits AT ALL COSTS More